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Vice President of Operations and Event Services

2 months ago

Irving, Texas, United States Inspire Event Technologies LLC Full time
Job Summary

We are seeking a strategic and people-centric leader to manage our show services/operations department, ensuring maximum resource utilization, customer satisfaction, and economic goals. The ideal candidate will possess strong problem-solving skills, customer focus, and excellent decision-making abilities.

Key Responsibilities
  • Financial Management: Partner with leadership to ensure departmental financial objectives are met.
  • People Management: Lead and manage department employees, including performance management, hiring, and staff development.
  • Standardization and Policies: Develop and implement policies, procedures, and standards to align operational entities.
  • Operational Management: Oversee daily activities, maximize scheduling, and utilize resources effectively.
Competencies and Requirements
  • Technical Skills: Previous experience in audio visual areas, such as audio, video, and lighting.
  • Problem-Solving and Decision-Making: Strong ability to analyze problems and make informed decisions.
  • Customer Focus: Excellent customer service skills and ability to build strong relationships.
  • Communication and Teamwork: Proficient communication skills and ability to work effectively in a team environment.
Work Environment and Physical Demands
  • Office/Warehouse Setting: Work in a fast-paced office/warehouse environment.
  • Show Site: Travel to convention centers and hotels for events.
  • Physical Demands: Prolonged sitting and ability to lift up to 50 pounds.
Travel and Minimum Requirements
  • Travel: Ability to travel 30-35% of the time.
  • Education and Experience: Bachelor's degree in operations management, business management, or equivalent, and 5-7 years of hands-on experience in operations/live event management.