Optical Sales Professional

6 days ago

Greenwich, Connecticut, United States EssilorLuxottica Full time
Job Summary

We are seeking a highly skilled and customer-focused Optical Sales Professional to join our team at EssilorLuxottica. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with clients, and achieving sales targets.

Key Responsibilities
  • Provide personalized recommendations to clients, ensuring their needs are met and their shopping experience is memorable.
  • Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
  • Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
  • Consistently meet and exceed daily, weekly, and monthly sales targets by upselling and cross-selling products.
  • Assist with minor adjustments and repairs.
  • Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
  • Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
Requirements
  • High school diploma or equivalent.
  • 2+ years of experience in retail sales, preferably in the eyewear and/or luxury retail industry.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
  • Must be punctual and reliable, with the ability to work flexible hours, including evenings, weekends, and holidays.
  • Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
  • Demonstrated ability to achieve sales targets and exceed customer expectations.
Preferred Qualifications
  • Experience operating a POS system.
  • Luxury sales or eyewear industry experience.

We offer a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts. EssilorLuxottica is an Equal Opportunity Employer and welcomes applications from diverse candidates.

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