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Optical Keyholder Specialist

2 months ago

Greenwich, Connecticut, United States Warby Parker Full time

About the Role:

We're seeking a highly skilled and experienced Licensed Optician to join our team as an Optical Keyholder at Warby Parker. As a key member of our store team, you will be responsible for delivering exceptional customer service, leading the Optical team, and driving sales.

Key Responsibilities:

  • Work closely with customers to understand their eyewear needs and provide personalized recommendations.
  • Take and record measurements, adjust and fit eyewear with precision and accuracy.
  • Lead and mentor the Optical team, including participants of our Optician Apprentice Program.
  • Work with store management to maintain operational, service, and staff zoning procedures.
  • Foster a positive and productive employee culture in the store.

Requirements:

  • A licensed dispensing optician in states that require a license (or an ABO-certified optician in non-licensing states) with 2+ years of experience.
  • Passionate about the eyewear and retail industries.
  • Excellent communication and leadership skills.
  • Able to adapt in a fast-paced, ever-changing work environment.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.