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Customer Service Account Manager

2 months ago

Greer, South Carolina, United States Swift Transportation Full time

About the Role:

As a Customer Account Manager at Swift Transportation, you will play a critical role in providing exceptional customer service to high-exposure or major accounts. You will work closely with internal departments to achieve territorial balance of capacity and freight while maintaining high customer service levels.

Key Responsibilities:

  • Serve as an extension of Sales to expand business revenue
  • Manage territorial balance of capacity and freight while achieving high service levels
  • Create monthly reports regarding service levels for customers
  • Participate in service-oriented conference calls to supply definition

Requirements:

  • 2+ years' experience in Customer Service or Sales required
  • Bachelor's degree or equivalent combination of education and/or experience required

What We Offer:

  • Potential bonus pay based on company performance
  • Opportunities to volunteer and give back to local communities
  • Medical, Dental, Vision, Disability, Supplemental and Life Insurance
  • Employee Stock Purchase Plan
  • Flexible Spending Account
  • Employee Assistance Program
  • Paid Training

About Swift Transportation:

At Swift, our greatest asset is our people. We are committed to providing a work environment that is inclusive, respectful, and supportive of all employees. We are an equal opportunity employer and welcome applications from diverse candidates.