Customer Service Liaison

4 weeks ago


Greer, South Carolina, United States Authorized Service Inc. Full time
Job OverviewAuthorized Service Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who enjoys helping others and providing exceptional service.

As a key member of our team, you will be responsible for handling service requests and customer complaints in a professional and courteous manner. You will work closely with our technicians and other team members to ensure seamless communication and a positive customer experience.

Key Responsibilities:
  • Respond to incoming calls and route service calls efficiently
  • Verify and input work order information, return customer calls, and respond to customer complaints
  • Communicate effectively with technicians and maintain a smooth workflow in the office
  • Perform other duties as needed, including cross-training in related positions
Requirements:
  • Minimum two years of administrative experience
  • Strong written and verbal communication skills
  • Detail-oriented with strong data entry skills
  • Positive attitude and ability to work independently
We offer a competitive compensation package, including a dental and retirement program, as well as opportunities for raise increases and paid vacation time. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please apply today.

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