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Operations Supervisor for Golf Services

2 months ago

White Sulphur Springs, West Virginia, United States The Greenbrier Hotel Full time

Job Overview:

Position: Assistant Operations Supervisor
Department: Golf Services
Normal Working Hours:

Essential Qualifications:

  • Minimum of 4 years in the golf industry
  • Comprehensive understanding of golf
  • Demonstrated organizational capabilities
Previous supervisory experience or proven leadership in a golf bag room setting.
Educational Background:

  • High School Diploma or G.E.D.

and some college experience.
Communication Skills:

  • Consistent interaction with customers outdoors
  • Ability to remain calm under pressure while resolving issues
  • Clear, quick, and accurate verbal communication
  • Leadership skills to motivate and delegate to a team of 25
  • Effective communication with diverse individuals, including bag handling staff.

Professional Telephone Etiquette:

Technical Skills:

  • Mechanical aptitude
  • Basic knowledge of golf cart maintenance
  • Understanding of golf equipment and repair
  • Familiarity with office equipment
  • Proficient computer skills
  • Typing proficiency - 20 words per minute
Ability to operate range ball machinery and picker.
Physical Demands:

  • Ability to stand for extended periods
  • Regular lifting of weights
  • Some bending and stooping required
  • Must maintain mobility at all times
Ability to navigate quickly up and down hills.
Work Environment:

  • Exposure to varying temperatures
  • Adaptability to changing conditions throughout the day
  • Ability to work in windy and rainy conditions
  • Handling of golf carts
  • Working in wet areas (e.g., cart washing bay)

Noise Levels:

  • Some supervision required
  • Most tasks are self-directed

Independent Problem Solving:

  • Attention to detail is crucial
  • Highly organized approach
  • Ability to read and interpret starters sheets and tournament pairings
  • Responsible for weekly scheduling
  • Maintaining a neat and tidy workspace
  • Evaluating performance of subordinates and articulating feedback both verbally and in writing
  • Proven track record of completing assignments
  • Ability to work under constant pressure and meet deadlines
  • Effectiveness in managing multiple tasks simultaneously
  • Ability to prioritize and adjust tasks as needed.