Regional Manager

4 weeks ago


Amiens, Hauts-de-France, United States The Management Trust Full time
Job Description

Community Association Management is a dynamic field that requires strong leadership skills and a passion for delivering exceptional customer experiences. As a Regional Manager at The Management Trust, you will play a critical role in supervising and developing a team of Community Association Managers to deliver top-notch service to our clients.

Key Responsibilities:

  • Manage production levels of the team and ensure all team members meet client deadlines.
  • Supervise a team of 5-8 Community Association Managers, providing guidance and support to ensure successful delivery of client deliverables.
  • Maintain a positive attitude and ownership mentality, embracing a culture of continuous improvement and employee development.
  • Collaborate with the leadership team to coordinate team-building efforts, implement new initiatives, and foster a culture of excellence.
  • Conduct regular touch-base meetings with team members to oversee work product and address client concerns.

Requirements:

  • 5+ years of experience in Community Management.
  • Ability to identify and prioritize tasks, work independently, and leverage available resources to solve problems.
  • Excellent communication and leadership skills, with a strong ability to educate and coach team members.
  • Experience with Microsoft Office suite of products and ability to utilize technology to efficiently discharge tasks.


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