Client Services Director

1 week ago


Eatontown, New Jersey, United States BAYADA Home Health Care Full time
Job Title: Client Services Manager

BAYADA Home Health Care is seeking a highly skilled and dedicated Client Services Manager to join our team in Tinton Falls, NJ.

Job Summary:

The Client Services Manager will be responsible for providing exceptional customer service and quality home care to our clients. This role will involve managing the coordination of client services, emergent scheduling issues, and maintaining effective fiscal management of the caseload.

Key Responsibilities:
  • Provide superior customer service and quality home care
  • Focus on managing coordination of client services and emergent scheduling issues
  • Manage your Client Services Manager caseload while proactively growing it
  • Build lasting relationships with clients, referral sources, payors, and community organizations
  • Develop strong, communicative relationships with the team
  • Maintain effective fiscal management of your caseload by monitoring metrics
  • Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees
Qualifications:
  • Bachelor degree is preferred but not required
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility (goal achievement)
  • Ambition to grow and advance beyond current position
  • Strong computer skills required (electronic medical record)
  • Excellent communication and interpersonal skills
BAYADA Offers:
  • Paid holidays, vacation, and sick leave
  • Vision, dental, and medical health plans
  • Employer-paid life insurance
  • 401k with company match
  • Direct deposit
  • Employee assistance program

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. We strongly encourage applications from people with diverse identities or who are members of other marginalized communities.



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