Director of Operations, Home Infusion Services

1 day ago


Eatontown, New Jersey, United States Hackensack Meridian Health Full time
Job Summary

We are seeking a highly skilled and experienced Director of Operations to lead our Home Infusion and DME services. The successful candidate will be responsible for implementing and administering our program philosophy, goals, and policies, as well as overseeing the operational efficiency and effectiveness of our services.

Key Responsibilities
  • Oversee daily operations of Respiratory Therapy, DME Customer Service, Revenue Cycle, Warehouse/Delivery, Quality Assurance & Inventory Management Departments.
  • Develop and maintain standard operating procedures, departmental policies, and training programs for all departments within scope of responsibility.
  • Collaborate with clinical teams, supply chain management, and external partners to ensure seamless operations and adherence to regulatory standards.
  • Manage compliance with Human Resource policies, state and federal regulatory agencies, accreditation body, and state survey standards.
  • Supervise the development of growth initiatives, which promote and monitor appropriate and cost-quality service delivery.
Requirements
  • Excellent written and verbal communication skills in the English language.
  • Bachelor's Degree (may substitute 10 years of work experience in an equivalent role in lieu of education requirement).
  • Minimum of seven (7) years of experience in a leadership role in DME, Home Infusion, or related healthcare field.
  • Intermediate Level Knowledge or higher of Microsoft Office Applications and/or Google Suite equivalent.


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