Category Manager

2 weeks ago

Irvine, California, United States iHerb Inc. Full time
Job Summary:

The Category Manager - Beauty will drive growth and profitability for the beauty category while articulating a clear strategy and long-term vision. This role requires a deep understanding of the beauty products, vendors, brands, and global trends driving the business. The Category Manager will lead the team in evaluating, curating, pricing, promoting, and growing the beauty brands/products in their assigned category and cultivating strong vendor partnerships that result in mutually beneficial opportunities.

Key Responsibilities:
  • Work closely with Senior Managers, Directors, and team to implement business strategies, short and long-term growth objectives.
  • Lead Buyers to strategically negotiate with vendors to secure exceptional everyday pricing, marketing & promotional budgets, special opportunity buys, growth incentives including rebates and accruals, delivery, and payment terms for large volume, highly visible accounts.
  • Manage and analyze key category metrics (KPIs) to drive solutions for category performance, new and existing beauty brands, new products, pricing, gross margin, promotions, and product life cycle while seeking opportunities for improvement.
  • Continually develop and utilize strong category knowledge to build, edit, and maintain current and future beauty assortment creating market advantage while also reflecting customer needs/requests.
  • Establish an action plan to capitalize on beauty category and product innovation, industry trends, global markets, competitor offerings, consumer trends, and ways to differentiate our offering to exceed customer expectations.
  • Foster relationships with large volume, highly visible existing/new vendors to drive sales, beauty product innovation, margin growth, promotional support, and maintain regular and consistent communication to ensure a clear understanding of short/long-term goals and capabilities.
  • Negotiate contracts, product evaluation, quality issues, customer service questions, and create and maintain supplier, product database.
  • Drive the new beauty product/brand onboarding and maintenance process to ensure timely addition to market.
  • Calculate, maintain, and evaluate cost, pricing, and product adjustments in system to ensure desired mark-ups, margin, and seek strategic pricing opportunities.
  • Partner with Inventory Management and Planning Team in managing inventory turns, vendor forecasts, new item projections, service level, order cycles, rebate and marketing programs, special opportunity buys, and general supply chain practices.
  • Manage and develop short/long-term promotional activities that are profitable and highly effective in conjunction with the Marketing Team.
  • Create, review, and utilize data/reports to enable in-depth analysis of beauty category successes/challenges.
  • Comply with company policies and procedures, including safety, business ethics, and standards of conduct.
  • Cultivate, direct, and support seasoned Buyers; enabling them to further develop and grow assigned beauty category with tools for success.
Requirements:
  • Skillful, creative negotiator with long-term beauty category development and management experience.
  • Intellectually curious, energetic self-starter that is highly resourceful with a can-do attitude and solid decision-making skills.
  • Confidence to manage up, secure buy-in from senior leadership, and navigate challenging situations.
  • Analytical and deductive reasoning skills; stickler for processes and ability to identify needed improvements.
  • Entrepreneurial mindset and positive leader that is a mentor and team player/developer/builder and collaborator with strong interpersonal skills and long-term vision.
  • Ability to operate independently, work under pressure, and coordinate, organize, and motivate team to meet deadlines and goals successfully with a high level of quality.
  • Strong organizational and project management skills; ability to manage multiple projects with competing demands for resources and meet deadlines.
  • Proven strength in oral/written communication skills with ability to make presentations, communicate, and partner with people at all levels of the organization and with external contacts.
Equipment Knowledge:
  • Experience with Microsoft Office Suite (Word, Excel, PowerPoint).
  • Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred.
  • WMS, EDI, SAP, Asana, Tableau experience a plus.
Experience Requirements:

Generally, requires a minimum of seven (7) years of progressive experience in purchasing, merchandising, marketing, or directly related role with equivalent responsibilities, preferably in an e-commerce environment with natural products experience a plus.

Education Requirements:

Bachelor's Degree in Business, Merchandising, or related field preferred, or a combination of education and equivalent work experience. MBA a plus.

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