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Inventory Control Specialist

2 months ago

Las Vegas, Nevada, United States Westgate Resorts Full time
Job Overview

General Summary of Responsibilities:

Adhering to established protocols, ensure the retail space is adequately stocked, monitor inventory as it arrives, and assist in maintaining store operations during staff breaks.

Key Duties and Responsibilities:

  1. Retrieve items from shelves, perform inventory counts, bend to load merchandise onto carts, and navigate carts across various surfaces to the sales floor.
  2. Engage in physical tasks such as bending and kneeling to inventory stock, maneuver boxes onto hand carts, and transport items to designated storage areas.
  3. Interact with customers, providing assistance with product inquiries, and guide them to desired locations within the store.

Qualifications:

Performance Expectations:

  1. Demonstrate effective communication skills by responding to customer inquiries with clarity and positivity, providing accurate information about store operations and services.
  2. Ensure customer satisfaction through proactive assistance and adherence to company guidelines.
  3. Exhibit strong interpersonal skills to effectively engage with both internal and external customers, managing various situations with patience and professionalism.
  4. Maintain cleanliness and organization at workstations, performing routine cleaning tasks as necessary.
  5. Uphold attendance standards and present a professional appearance at all times.
  6. Address customer complaints constructively, seeking to negotiate solutions and implement effective resolutions.
  7. Possess basic mathematical skills for cash handling and inventory management.
  8. Maintain the ability to follow written and verbal instructions from management and colleagues.
  9. Be prepared to respond to customer inquiries regarding store features and nearby attractions.
  10. Demonstrate physical capability to lift and transport items weighing up to 100 lbs. regularly.
  11. Work effectively throughout the store environment, remaining alert and composed during all shifts.

Typical Working Conditions: The role is conducted in a retail environment with varying levels of noise, temperature, and customer interaction.

Experience Requirements: Proficiency with inventory management systems is preferred.

Education Requirements: A combination of education, training, or experience that equips the candidate with the necessary skills and knowledge.