Technical Support Specialist
5 days ago
Job Summary:
We are seeking a highly skilled Technical Support Engineer to join our team at Surge Technology Solutions Inc. The successful candidate will be responsible for providing technical support to our customers, troubleshooting equipment issues, and collaborating with cross-functional teams.
Key Responsibilities:
- Monitor equipment through Caterpillar Marine Digital Tools and review alerts
- Act on alerts with Technical Lead, CORE Manager, Fleet Manager, and customers
- Provide technical information to Customers, Fleet Managers, and Dealers for service with Trouble calls
- Document issues and status through the Sales Force Platform
- Communicate noted issues to Customers through the Sales Force Platform
Requirements:
- High School Diploma, GED or Equivalent
- 1-3+ yrs. working on machinery such as combustion engines, hydraulic systems, or pneumatic devices
- 1-3+ yrs. working with analytical data, utilizing quantitative analysis, preferably in data science, or engineering
- Technical Skills (Required): Knowledge of engineering principles, internal combustion engine and operational practices, control system logic, driven equipment, and processes
- Working knowledge and mechanical skill set including the use of hand tools, measuring tools
- Knowledge of products
- Ability to collaborate with different teams
- Strong analytical skills
- Soft Skills (Required): Strong Corporate behavior as this role is customer facing
- written and verbal communication
How to Apply:
Please forward your resume and contact details to the hiring team at Surge Technology Solutions Inc.
-
Technical Support Specialist
3 weeks ago
Houston, Texas, United States Niche B2B Services Company..ion Resistant.. Brand Name Clients Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients and ensuring that their technology needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and...
-
Technical Support Specialist
1 month ago
Houston, Texas, United States AMSYS Innovative Solutions Full timeAMSYS Innovative Solutions is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include: * Responding to customer inquiries via phone, email, or chat, and resolving technical...
-
Technical Support Specialist
3 weeks ago
Houston, Texas, United States ABB Full timeTechnical Support Specialist - Water AnalyzersA challenging opportunity has arisen for a Technical Support Specialist to join our team at ABB, where you will play a key role in providing exceptional technical support to our customers.About the RoleThis is a remote position that requires a high level of technical expertise and excellent communication skills....
-
Technical Support Specialist
2 weeks ago
Houston, Texas, United States Ampcus Full timeJob Title: Technical Support SpecialistAmpcus Inc. is a leading provider of technology and business consulting services. We are seeking a highly motivated and skilled Technical Support Specialist to join our team.Job Summary:The Technical Support Specialist will be responsible for provisioning and maintaining end-user computing devices, including desktops,...
-
Technical Support Specialist
4 weeks ago
Houston, Texas, United States HungerRush Full timeJob Title: Technical Support SpecialistHungerRush is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support for our HungerRush Point of Sale system to ensure the stable operation of customer hardware and software products.Key Responsibilities:Provide...
-
Technical Support Specialist
3 days ago
Houston, Texas, United States Orion Talent Full timeJob Summary: We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers worldwide, installing, repairing, and maintaining company equipment at onshore and offshore locations. You will work closely with the customer service team to...
-
Technical Support Specialist
3 weeks ago
Houston, Texas, United States Angela's Race Car's and Techs Full timeJob DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Angela's Race Car's and Techs. As a Technical Support Specialist, you will be responsible for providing technical assistance to our office and factory staff.Key Responsibilities:Assist with technical issues related to computer software and machinery.Provide...
-
Technical Support Specialist
1 day ago
Houston, Texas, United States Sweve Tech Ltd Full timeAbout the JobWe are seeking a skilled Technical Support Specialist to join our team at Sweve Tech Ltd. As a Technical Support Specialist, you will be responsible for delivering exceptional customer service while providing technical solutions to our clients.Key ResponsibilitiesRespond to customer inquiries and provide technical support via phone, email, and...
-
Technical Support Specialist
4 weeks ago
Houston, Texas, United States HungerRush Full timeJob Title: Technical Support SpecialistHungerRush is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support for our HungerRush Point of Sale system to ensure the stable operation of customer hardware and software products.Key Responsibilities:Provide...
-
Technical Support Specialist
4 weeks ago
Houston, Texas, United States Stefanini Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stefanini Group. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of their IT systems.Key ResponsibilitiesProvide technical support for...
-
Technical Support Specialist
4 weeks ago
Houston, Texas, United States CART Full timeJob Title: Tech Support SpecialistWe are seeking a highly skilled and experienced Tech Support Specialist to join our team at CART. As a Tech Support Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software issues, while maintaining our company's SLAs.Responsibilities:Provide...
-
Technical Product Specialist
4 weeks ago
Houston, Texas, United States Adepto Technical Recruitment Full timeJob Title: Technical Product SpecialistWe are seeking a highly skilled Technical Product Specialist to join our team at Adepto Technical Recruitment. This role is a critical part of our Technical Services team, closely integrated with our US Commercial division.Key Responsibilities:Drive Quality and Customer Satisfaction: Act as the primary point of contact...
-
Technical Support Specialist
3 weeks ago
Houston, Texas, United States Sunnova Energy International, Inc. Full timeJob Title: Technical Support SpecialistAt Sunnova Energy International, Inc., we are seeking a highly skilled Technical Support Specialist to join our team. As a key member of our operations team, you will play a critical role in reducing our case load by remotely troubleshooting and resolving customer system complaints.Key Responsibilities:Accept and/or...
-
Technical Support Specialist
3 weeks ago
Houston, Texas, United States SP Data Digital Full timeAbout SP Data DigitalWe are a dynamic company that provides premium sales and customer care support for companies who want to delight their customers at every step. Our team is passionate about delivering exceptional service and building strong relationships with our clients.Job SummaryWe are seeking a skilled Technical Support Specialist to join our team....
-
Technical Support Specialist
3 days ago
Houston, Texas, United States MCIT Business Solutions Full timeJob OverviewMCIT Business Solutions is seeking a highly organized and detail-oriented Support Specialist to join our team. As a Support Specialist, you will be responsible for providing technical support and assistance to our clients.The ideal candidate will have a strong understanding of Microsoft and Mac environments, as well as experience with RMM and PSA...
-
Technical Support Specialist
1 month ago
Houston, Texas, United States CART Full timeJob Title: Tech Support Specialist**Job Summary:**We are seeking a highly skilled and experienced Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software issues.Key Responsibilities:Provide technical assistance and...
-
Technical Support Specialist
1 day ago
Houston, Texas, United States United Software Group Full timeTechnical Expertise:As a Technical Support Specialist at United Software Group, you will be responsible for providing expert technical assistance to customers. Your deep understanding of data virtualization technologies, including Dremio, Presto, and Trino, will enable you to quickly engage with customers and provide solutions to their complex technical...
-
Technical Support Specialist
1 month ago
Houston, Texas, United States INSPYR Solutions Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at INSPYR Solutions. As a Technical Support Specialist, you will be the first point of contact for all computer hardware, software, and telecommunications problems and requests.Key ResponsibilitiesProvide customer service and technical support experience, including migration...
-
Technical Support Specialist
2 weeks ago
Houston, Texas, United States LENSEC Full timeJob OverviewWe are seeking a skilled Technical Support Specialist to provide exceptional customer service and technical assistance to our clients. As a key member of our team, you will be responsible for resolving technical issues, providing product information, and ensuring a positive customer experience.Key ResponsibilitiesRespond to customer inquiries and...
-
Technical Support Specialist
4 weeks ago
Houston, Texas, United States SP Data Digital Full timeJob OpportunitySP Data Digital is seeking a skilled Tier 1 Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to our clients.Key Responsibilities:Answering incoming and placing outbound calls to resolve technical issues and provide solutions for...