Technical Support Specialist
3 days ago
We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support to customers worldwide, installing, repairing, and maintaining company equipment at onshore and offshore locations. You will work closely with the customer service team to ensure timely and effective resolution of technical issues.
Key Responsibilities:
Provide technical support to customers via phone, email, and on-site visits
Install, repair, and maintain company equipment at onshore and offshore locations
Collaborate with the customer service team to resolve technical issues
Develop and maintain technical documentation and procedures
Stay up-to-date with new technologies and products
Requirements:
Bachelor's degree in a technical field (e.g. electronics, mechanical engineering)
Valid passport
Offshore survival course certification
Experience with technical support and customer service
Strong communication and problem-solving skills
What We Offer:
Competitive salary and benefits package
Opportunities for professional growth and development
Collaborative and dynamic work environment
Comprehensive training and support
If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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