Technical Support Specialist

3 days ago

Houston, Texas, United States HungerRush Full time
Job Title: Technical Support Specialist

HungerRush is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical support for our HungerRush Point of Sale system to ensure the stable operation of customer hardware and software products.

Key Responsibilities:
  • Provide first-class technical support over the phone
  • Identify, analyze, and correct technical and software issues
  • Work customer cases efficiently with the goal of optimizing and improving customer satisfaction
  • Ensure customers' issues are dealt with in a timely fashion
  • Ensure that customer satisfaction is maintained
  • Maintain an available status to provide quick response times for customers' calls
  • Work closely with other departments to provide prompt resolutions to customer issues
  • Promote continuous improvement
Requirements:
  • Minimum – High school diploma (or Equivalent)
  • Preferred – Associates Degree (or higher)
  • 1-3 years of experience in computer technology
  • Technical certifications (examples: Net+, CompTIA A+ or an AAS degree or equivalent)
  • Minimum 1 year of technical help desk or call center environment experience preferred
  • Previous experience working in the hospitality industry preferred
  • Familiarity with POS equipment preferred
  • Bilingual Speaker (preferable)
What You Need For This Position:
  • Be flexible with working schedules, including nights and weekends
  • Possess strong verbal and written communication skills in the English language
  • Communicate effectively in the English language
  • Have strong interpersonal skills, problem-solving skills, and negotiating skills
  • Think analytically
  • Work in a fast-paced environment
  • Be organized and have strong time management skills
  • Be able to technically troubleshoot and reverse engineer
Pay Rate:

$17.00 per hour (This is a hybrid position)

This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future.

At this time, and in the foreseeable future, HungerRush is not able to support assistance with additional visa sponsorship, regarding this specific position.

HungerRush is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of any status or condition protected by applicable federal, state, or local municipal law.

  • Technical Support Specialist

    1 week ago

    Houston, Texas, United States AMSYS Innovative Solutions Full time

    AMSYS Innovative Solutions is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include: * Responding to customer inquiries via phone, email, or chat, and resolving technical...

  • Technical Support Specialist

    4 weeks ago

    Houston, Texas, United States Insight Global Full time

    Job OverviewA prominent healthcare organization is seeking a Technical Support Specialist to enhance their IT support team. This role is pivotal in ensuring seamless operations within the organization.Key ResponsibilitiesEssential Qualifications:2-5 years of experience in a technical support roleProficient in providing hands-on technical assistanceSkilled in...

  • Technical Support Specialist

    4 days ago

    Houston, Texas, United States Stefanini Group Full time

    About the RoleWe are seeking a highly skilled and experienced Technical Support Specialist to join our team at Stefanini Group. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients and ensuring the smooth operation of their IT systems.Key ResponsibilitiesProvide technical support for...

  • Technical Product Specialist

    2 days ago

    Houston, Texas, United States Adepto Technical Recruitment Full time

    Job Title: Technical Product SpecialistWe are seeking a highly skilled Technical Product Specialist to join our team at Adepto Technical Recruitment. This role is a critical part of our Technical Services team, closely integrated with our US Commercial division.Key Responsibilities:Drive Quality and Customer Satisfaction: Act as the primary point of contact...

  • Technical Support Specialist

    1 week ago

    Houston, Texas, United States Tata Consultancy Services Full time

    Job TitleTechnical Support SpecialistKey ResponsibilitiesProvide high-quality technical support to clientsTechnical RequirementsKnowledge of computer hardware and softwareExperience with SCCM/Intune and PC imagingDesirable SkillsAbility to troubleshoot hardware and software issuesExcellent communication and problem-solving skillsExperience2+ years of...

  • Technical Support Specialist

    2 weeks ago

    Houston, Texas, United States Tata Consultancy Services Full time

    Job TitleDeskside Technical Support SpecialistKey ResponsibilitiesProvide technical support for computer hardware and software issuesTechnical RequirementsKnowledge of computer hardware and softwareExperience with SCCM/Intune and PC imagingAbility to troubleshoot and resolve technical issuesExperience and Skills2+ years of experience in providing technical...

  • Technical Support Specialist

    1 week ago

    Houston, Texas, United States CART Full time

    Job Title: Tech Support Specialist**Job Summary:**We are seeking a highly skilled and experienced Tech Support Specialist to join our team. As a Tech Support Specialist, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software issues.Key Responsibilities:Provide technical assistance and...

  • Technical Support Specialist

    2 weeks ago

    Houston, Texas, United States OptiSigns Inc. Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at OptiSigns Inc. as an IT Help Desk Specialist. As a key member of our support team, you will be responsible for providing exceptional technical assistance and support to our customers, ensuring their seamless experience with our application.Key...

  • Technical Support Specialist

    3 weeks ago

    Houston, Texas, United States Insight Global Full time

    Job OverviewAt Insight Global, we are seeking a highly skilled Technical Support Technician to join our team. As a Technical Support Specialist, you will be responsible for providing day-to-day technical assistance and support related to operations of computer hardware, software, and network issues with high degree of customer satisfaction, technical...

  • Technical Support Specialist

    1 week ago

    Houston, Texas, United States INSPYR Solutions Full time

    About the RoleWe are seeking a skilled Technical Support Specialist to join our team at INSPYR Solutions. As a Technical Support Specialist, you will be the first point of contact for all computer hardware, software, and telecommunications problems and requests.Key ResponsibilitiesProvide customer service and technical support experience, including migration...

  • Technical Support Specialist

    2 weeks ago

    Houston, Texas, United States Angela's Race Car's and Techs Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join Angela's Race Car's and Techs team.Key Responsibilities:Providing technical assistance to employees in the office and factory settings.Supporting computer software and machinery operations.Requirements:Excellent problem-solving skills and attention to detail.Ability to work in a...

  • Technical Support Specialist

    1 week ago

    Houston, Texas, United States Innio LLC Full time

    Technical Support SpecialistJoin INNIO LLC as a Technical Support Specialist and be part of a global team that provides first-class support to end-customers of INNIO's indirect and direct markets in the Americas. As a key member of our Technical Support Team, you will be responsible for delivering excellent 1st to 3rd level trouble-shooting support,...

  • Technical Support Specialist

    2 days ago

    Houston, Texas, United States SP Data Digital Full time

    Job OpportunitySP Data Digital is seeking a skilled Tier 1 Technical Support Specialist to join our team. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to our clients.Key Responsibilities:Answering incoming and placing outbound calls to resolve technical issues and provide solutions for...

  • Technical Support Specialist

    18 hours ago

    Houston, Texas, United States SP Data Digital Full time

    About the RoleWe are seeking a skilled Tier 1 Technical Support Specialist to join our team at SP Data Digital. As a key member of our customer support team, you will be responsible for providing exceptional technical assistance to our clients.Key ResponsibilitiesAnswer incoming and place outbound calls to resolve technical issues and provide solutions for...

  • Technical Support Specialist

    4 weeks ago

    Houston, Texas, United States Insight Global Full time

    JOB OVERVIEWInsight Global is seeking a Technical Support Specialist to join our team. This role involves managing requests through both phone communications and our ticketing system, addressing issues such as user account management, troubleshooting technical problems, and coordinating with higher-level support teams when necessary for server, network, and...

  • Technical Support Specialist

    3 weeks ago

    Houston, Texas, United States CSS Full time

    Job OverviewConfidential Search Solutions (CSS) is collaborating with a prestigious law firm in search of a meticulous and proactive Technical Support Specialist. This role will be performed onsite, providing essential desktop and server administration support across multiple locations. The Technical Support Specialist is crucial in assisting employees with...

  • Technical Support Specialist

    2 weeks ago

    Houston, Texas, United States The Access Group Full time

    Job DescriptionAbout The Access GroupThe Access Group is a leading provider of innovative technology solutions for the hospitality industry. Our mission is to empower hoteliers to deliver exceptional guest experiences and maximize revenue through our comprehensive suite of products and services.About the RoleWe are seeking a highly skilled and motivated...

  • Technical Support Specialist

    2 days ago

    Houston, Texas, United States Tata Consultancy Services Full time

    Job TitleTechnical Support SpecialistKey ResponsibilitiesProvide deskside support to ensure optimal performance of computer systemsPerform hardware troubleshooting and repairImplement PC imaging and data backup solutionsRequirements2+ years of experience in providing deskside supportHands-on experience with hardware troubleshooting and repairKnowledge of...

  • Technical Support Specialist II

    2 weeks ago

    Houston, Texas, United States Houston Journal of Health Law & Policy Full time

    Houston Journal of Health Law & Policy is seeking a skilled Technical Support Specialist II to join our team. As a Technical Support Specialist II, you will provide technical assistance to students, faculty, and staff, covering a range of operating systems and associated hardware and software. Your expertise will be essential in analyzing computer user...

  • Technical Support Specialist

    3 days ago

    Houston, Texas, United States Innio LLC Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at INNIO LLC. As a key member of our Technical Support Team, you will be responsible for providing exceptional support to our customers in the Americas region.Key ResponsibilitiesProvide first-class support to end-customers, key account partners, and distributors in all...