Banking Call Center Agent

3 days ago


Canton, New York, United States Community Financial System, Inc. Full time

At Community Financial System, Inc., we are committed to empowering customers through expert banking support.

As a Banking Call Center Agent, you will play a pivotal role in responding to customer inquiries, resolving issues promptly, and consistently exceeding service expectations.

Your success in this position hinges on your ability to communicate clearly, empathize with customers, and adapt to changing situations. Key responsibilities include:

  • Addressing customer inquiries via phone, email, and chat
  • Resolving issues efficiently and fairly
  • Maintaining accurate records of customer interactions

A competitive salary range of $20.00-$25.00 per hour acknowledges your value in delivering exceptional customer experiences. Our benefits package includes comprehensive health insurance, retirement savings plan, and opportunities for professional growth and development.

Join our team at Community Financial System, Inc. and contribute to shaping the future of customer-centric banking.



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