Customer Service Representative

3 weeks ago


Canton, New York, United States Community Financial System, Inc. Full time

Community Financial System, Inc. is seeking a highly skilled Customer Service Representative to join our team in providing exceptional customer experience.

The ideal candidate will possess excellent communication skills, be proficient in handling multiple calls simultaneously, and demonstrate a passion for delivering top-notch service.

In this role, you will be responsible for answering incoming bank calls, providing technical support, and assisting customers with their queries. You will also be required to maintain accurate records of customer interactions and follow up on any issues or concerns.

To succeed in this position, you must have a strong understanding of banking products and services, as well as excellent problem-solving skills. A background in customer-facing roles and proficiency in MS Office are essential.

We offer a competitive salary range of $19.25-$24.50 per hour, commensurate with experience. Our benefits package includes health insurance, retirement savings plan, and paid time off.

Join us at Community Financial System, Inc. where we value diversity and inclusion, and strive to create a work environment that fosters growth and development.



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