Collections Specialist

3 weeks ago


Schaumburg, Illinois, United States Crescent City Recruitment Group Full time
Job Summary:

We are seeking a highly skilled and detail-oriented Collections Specialist to join our team. As a Collections Specialist, you will be responsible for performing collections for a large, complex portfolio, mitigating risk, and minimizing bad debt.

This is a hybrid role, with 3 days in the office and 2 days working from home. Our team is passionate about changing the way people shop online and providing the best possible customer experience.

Key Responsibilities:
  • Contact customers via email and phone regarding past due amounts
  • Research third-party payment submissions and payment applications
  • Escalate collection issues with the customer and internally
  • Support other areas of accounts receivable as needed
Requirements:
  • 2+ years of experience in collections, accounts receivable, or credit management
  • Strong knowledge of collections procedures, regulations, and best practices
  • Excellent communication and negotiation skills
  • Strong analytical and problem-solving skills
  • High attention to detail and ability to manage multiple priorities
Benefits:
  • Competitive salary and performance-based incentives
  • Comprehensive health, dental, and vision insurance
  • 401(k) retirement plan with company match
  • Paid time off, including vacation and holidays
  • Professional development and career growth opportunities


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