Operations Supervisor

1 week ago


Louisville Kentucky, United States Residence Inn Louisville Ne Full time
Job Summary

The Operations Supervisor will be responsible for overseeing the day-to-day operations of the hotel, ensuring guest satisfaction and efficient hotel operations. This role will assist in supervising others in their operational assignments and work closely with the General Manager to achieve business objectives.

Responsibilities:
  • Supervise and coordinate the activities of hotel staff to ensure smooth hotel operations
  • Assist in the preparation of staff schedules and ensure adherence to wage control and productivity standards
  • Monitor and follow up on guest requests and concerns, ensuring prompt and satisfactory resolution
  • Assist in the training of new hires and current associates on hotel policies and procedures
  • Perform other duties as required by management
Requirements:
  • At least 2-3 years of progressive experience in a hotel or related field
  • High school diploma or equivalent required
  • Valid driver's license for the applicable state
  • Excellent communication and problem-solving skills
  • Ability to work well in stressful situations and maintain composure under pressure
Benefits:
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

Residence Inn Louisville NE is a leader among Northeast Louisville hotels, offering a unique blend of comfort, convenience, and hospitality. Our hotel features apartment-style suites, an indoor pool, outdoor SportCourt, and BBQ area, making it an ideal choice for business travelers and families alike.



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