Produce Department Supervisor

2 weeks ago

Asheville, North Carolina, United States Whole Foods Market Full time
Job Summary

We are seeking a highly skilled and experienced Produce Department Supervisor to join our team at Whole Foods Market. As a key member of our produce team, you will be responsible for overseeing the daily operations of the department, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Supervise and delegate tasks to produce team members to ensure efficient and effective department operations.
  • Work closely with the produce trainer to develop and implement training programs that build and sustain a high-performance team.
  • Assist in the training of new team members, utilizing learning checklists and training materials to ensure a smooth onboarding process.
  • Maintain a clean, well-stocked, and properly rotated produce department, adhering to company standards and regulations.
  • Open and close the department according to established procedures, ensuring seamless operations and minimizing downtime.
  • Ensure all team members receive necessary breaks and communicate concerns to the team leader and associate team leader.
  • Set and achieve the highest standards of retail execution, fostering a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
  • Maintain awareness of customer flows and needs, directing team members as necessary to satisfy and delight customers.
  • Select, train, develop, mentor, motivate, and counsel team members to sustain a high-performance team and minimize turnover.
  • Provide timely, thorough, and thoughtful performance evaluations, consistently communicating and modeling WFM vision and goals.
Requirements
  • 12+ months retail experience, preferably in a produce or grocery department.
  • Extensive knowledge of produce team procedures and policies.
  • Strong demonstrated organizational and time management skills.
  • Excellent interpersonal, motivational, team building, and customer relationship skills.
  • Capable of teaching others in a positive and constructive manner.
  • Product knowledge and advanced knowledge of regulatory and safety policies and procedures.
  • Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
  • Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
  • Proficiency with email, Microsoft Office, and operations-related applications.
Working Conditions
  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA-approved cleaning chemicals.
  • Exposure to temperatures: 90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Please note that this job description is a general summary of essential responsibilities for the position and is not meant as an exhaustive list. Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.

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