Customer Service Representative

1 week ago


Iowa City, Iowa, United States Sam's Club Full time
Job Summary

As a Frontline Member Service Representative at Sam's Club, you will be responsible for providing exceptional customer service to our members. This includes assisting with purchasing decisions, locating merchandise, resolving member issues, and promoting Sam's products and services.

Key Responsibilities
  • Provide customer service by assisting members with purchasing decisions
  • Locate merchandise and assist members in finding what they need
  • Resolve member issues and concerns in a timely and professional manner
  • Promote Sam's products and services to members
  • Assist members with transactions using registers or self-checkout area
Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also need to be able to lift up to 25 pounds and stand for long periods of time.



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