Information Technology Assistant

4 weeks ago


Philadelphia, Pennsylvania, United States YouthBuild Philly Full time
Academic or Paid Internship Opportunity

The internship requires school approval for the academic track. The paid internship offers a stipend of $1,200.

Time Frame

The internship duration is 12 weeks, based on the start date and academic calendar.

Hours and Schedule

Interns can work up to 20 hours per week with a flexible schedule.

About YouthBuild Philadelphia Charter School

YouthBuild Philadelphia Charter School is a tuition-free, public charter high school focused on supporting youth aged 17-20 who have been pushed out of traditional schools.

Our 1-year alternative program provides a warm, loving culture that uses restorative-justice approaches to discipline, weekly community meetings, and school-wide service projects.

Students are empowered to attain their high school diploma and vocational certifications while receiving unconditional support from our staff.

We work to disrupt the cycle of poverty and support our students to achieve post-secondary success.

Visit our website to learn more.

The Opportunity

Interns will gain hands-on experience in IT operations, including Microsoft Active Directory Services, Cisco routing / switching, centralized printing, firewall, imaging, and more.

Depending on interest and ability, some students may develop independent research projects that support our mission.

Responsibilities and Duties
  1. Provide technical support to end users on computer hardware and software.
  2. Install, troubleshoot, and patch software on computer systems.
  3. Perform installations, modifications, and repairs on computers and related devices.
  4. Support network communications and infrastructure.
  5. Document, track, and monitor problems to ensure timely resolution.
  6. May perform routine system administration activities, such as adding/modifying/removing user access, installing upgrades and patches, maintaining backups and restores, running scheduled processes, etc.
  7. May provide basic database administration and configuration.
  8. May perform minor programming.
  9. Conduct PC imaging and asset inventory management.
  10. Work with Google Apps for Education and related products.
  11. Solicit donations for IT equipment.
  12. Ensure IT controls are in place and effective to satisfy internal and external regulations.
Requirements

Junior or Senior in a BS Degree program preferred.

Coursework in Computer Programming, Network Administration, Information Services, Programming, Database Management, and/or related fields.

Candidate should possess an interest in the intersection between IT and/or software applications and business management in the non-profit sector.

Self-motivation and ability to work independently.

Interest in learning how a Network Data Center (NOC) works.



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