Information Technology Internship Opportunity

2 days ago


Philadelphia, Pennsylvania, United States YouthBuild Philly Full time
Job Opportunity:

Are you a junior or senior in a BS degree program with a passion for information technology and business management? Do you have a strong interest in the intersection of IT and software applications in the non-profit sector? We are seeking a motivated and detail-oriented individual to join our team as an IT Support Specialist.

About the Role:

As an IT Support Specialist, you will have the opportunity to learn about key business operations and the field of information technology as it impacts education, finance, and business decision-making. You will gain hands-on experience in IT operations, including Microsoft Active Directory Services, Cisco routing / switching, centralized printing, firewall, imaging, etc. Depending on your interest and ability, you may also have the opportunity to develop independent research projects that support our mission.

Responsibilities:

Provide technical support to end users on computer hardware and software.
Install, troubleshoot, and patch software on computer systems.
Perform installations, modifications, and repairs on computers and related devices.
Support for network communications and infrastructure.
Document, track, and monitor problems to ensure timely resolution.
May perform routine system administration activities such as adding/modifying/removing user access, installing upgrades and patches, maintaining backups and restores, running scheduled processes, etc.
May provide basic database administration and configuration.
May perform minor programming.
Conduct PC imaging and asset inventory management.
Work with Google Apps for Education and related products.
Soliciting donations for IT equipment.
Ensure IT controls are in place and effective to satisfy internal and external regulations.
Other duties as assigned by the IT Director/IT Support Specialist

Requirements:

Junior or Senior in BS Degree program preferred
Coursework in Computer Programming, Network Administration, Information Services, Programming, Database Management, and/or related fields.
Candidate should possess an interest in the intersection between IT and/or software applications and business management in the non-profit sector.
Self-motivation and ability to work independently
Interest in learning how a Network Data Center (NOC) works.

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