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Clinical Operations Coordinator
2 months ago
The Clinical Operations Coordinator plays a crucial role in delivering exceptional service to both internal and external stakeholders concerning the operational support activities of the branch.
Compensation Package: $20-$21/HR, with potential for monthly incentives.
Benefits Include:
- Comprehensive Health, Dental, and Vision Insurance
- 401(k) Savings Plan with Employer Contributions
- Employee Stock Purchase Program
- Company-Funded Life Insurance
- Paid Holidays, Vacation Days, and Sick Leave
- Opportunities for Professional Development and Advancement
Personnel Management:
Assist in the onboarding process for caregivers; may participate in recruitment efforts.
Ensure the security, accuracy, and completeness of caregiver personnel files.
Verify and maintain caregiver credentials, including licenses and certifications.
Generate and present monthly evaluations and skills reports to Directors.
Collaborate with Corporate Risk Management and Leave of Absence Specialists on worker compensation claims and return-to-work coordination.
Coordinate with People Services regarding unemployment claims.
Serve as the primary contact for caregiver inquiries related to company benefits, policies, and procedures.
Medical Records Management:
Perform data entry for admissions, including inputting physician's plans of care and other medical data as needed.
Print and distribute physician plans of care.
Maintain a tracking system for physician orders and plans of care to ensure compliance.
Demonstrate a commitment to achieving objectives and improving task efficiency.
Complete documentation accurately and within designated timeframes.
Assist the Clinical Director in maintaining compliance as required.
Practice active listening and adhere to proper communication channels.
Caregiver Coordination:
Establish and manage orientation schedules for caregiver staff.
Maintain an accurate and updated contact list of all active caregivers, including a mailing log.
Review and confirm weekly schedules in accordance with branch guidelines.
Distribute monthly schedules to patients' homes as per branch protocols.
Administrative Support:
Handle scanning and filing of documentation and records.
Assist in managing incoming calls and ensure accurate message delivery to appropriate staff.
Distribute mail to the relevant staff member or department.
Process invoices in line with branch guidelines.
Manage office supply orders.
Undertake special projects as required.
Payroll Management:
Enter weekly timesheets for caregiver visits, generating billing.
Audit weekly payroll reports and make necessary adjustments promptly.
Process and finalize payroll weekly in accordance with guidelines.
Prepare and ensure timesheets and nursing notes are submitted to the corporate billing department as per protocols.
Maintain payroll files and review weekly net profit reports, communicating discrepancies to management promptly.
Serve as the primary contact for caregiver payroll inquiries at the location.
Foster a positive relationship with the Corporate Payroll department.
Qualifications
High school diploma or GED required.
Proficient typing and Microsoft Office skills.
Preferred Qualifications
Experience in payroll and/or human resources.
Background in private duty, home care, or healthcare settings.
Advanced skills in Microsoft Excel.
Two years of general office experience.
Skills and Abilities
Maintain confidentiality regarding company and employee information.
Uphold professional boundaries at all times.
Ability to remain composed and professional in high-pressure situations.
Strong attention to detail and time management skills.
Effective problem-solving and conflict resolution abilities.
Excellent organizational and communication skills.
Physical Requirements
Must be able to communicate effectively in English, both verbally and in writing.
Occasional lifting, carrying, pushing, and pulling of up to 25 pounds.
Prolonged periods of sitting, walking, standing, bending, kneeling, reaching, and twisting.
Must be able to sit and navigate stairs.
Visual and auditory acuity required.
Work Environment
Work is performed in an office setting with occasional field visits during operational hours.
Must be adaptable to various environments, which may involve exposure to allergens and other conditions.
Additional Information
This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Duties and responsibilities may change at any time with or without notice.
Aveanna Healthcare LLC is an equal opportunity employer and adheres to all applicable laws regarding nondiscrimination in employment.
