Customer Service Representative

4 weeks ago


South Burlington, Vermont, United States Vermont Federal Credit Union Full time

We are seeking a highly motivated and detail-oriented Teller to join our team at Vermont Federal Credit Union. As a Teller, you will be responsible for providing exceptional customer service to our members, handling transactions, and maintaining a strong knowledge of our products and services.

Key Responsibilities:
  • Greet and welcome members to the Credit Union in a friendly and professional manner.
  • Deliver exceptional service through accurately, confidentially, and efficiently performing routine teller transactions, including deposits to accounts, verification of account information, handling mail, cashing of checks, loan payments, and processing of withdrawals.
  • Maintain a strong knowledge of all Credit Union products and services.
  • Respond appropriately to member requests, problems, and concerns, and/or direct them to the proper person for assistance.
  • Improve the member's financial well-being by identifying opportunities to offer Credit Union products and services.
  • Adhere to established security procedures and compliance requirements.
Requirements:
  • A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.
  • Traveling to other branches outside of the South Burlington market may be required.
  • Coverage during business hours of Monday - Saturday.

Vermont Federal Credit Union values diversity, equity, and inclusion in the workplace. We encourage candidates from diverse backgrounds to apply. Please attach your resume to your application.

Vermont Federal Credit Union is an Equal Opportunity Employer.



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