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Assistant Manager

2 months ago

Tempe, Arizona, United States Cold Stone Creamery Full time

Job Summary:

Cold Stone Creamery is seeking a highly skilled and motivated Assistant Manager to join our team. As a key member of our management team, you will be responsible for leading and developing our team of employees to deliver exceptional customer service and drive sales growth.

Key Responsibilities:

  • Train and Develop Employees: Provide coaching and guidance to employees to ensure they have the skills and knowledge needed to succeed in their roles.
  • Delegate Tasks and Monitor Performance: Assign tasks and responsibilities to team members and monitor their performance to ensure goals are met.
  • Lead by Example: Demonstrate a strong work ethic and lead by example, setting high standards for customer service and sales performance.
  • Manage Inventory and Cash Handling: Ensure accurate inventory management and cash handling procedures are in place to minimize losses and maximize profits.
  • Staffing and Scheduling: Develop and implement effective staffing and scheduling plans to meet business needs and control labor costs.

Requirements:

  • Excellent Communication and Leadership Skills: Ability to communicate effectively with employees, customers, and management.
  • Strong Problem-Solving Skills: Ability to analyze problems and develop effective solutions.
  • Attention to Detail: Ability to maintain accurate records and ensure compliance with company policies and procedures.