Patient Service Representative
1 day ago
We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients and their families.
Key Responsibilities- Greet and check in patients, answer phones, and document accurate patient information
- Schedule walk-in appointments, verify patient insurance information, and explain billing procedures
- Collect co-payments, deductibles, and co-insurance, and prepare/file patient forms
- Process medical records, balance daily monies, and create deposits
- Monitor and manage patient portal messages, and serve as department receptionist for outside vendors and contractors
- High School diploma or GED, and minimum one year of experience in a customer service position, preferably in a medical practice setting
- Working knowledge of contracted insurances, patient benefits, and third-party requirements
- Experience answering telephones and computer proficiency
We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status, or any other characteristic protected by law.
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesGreet and check in patients,...
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