Current jobs related to Patient Service Representative - Poway, California - Palomar Health Medical Group
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob Title: Patient Service RepresentativeAt Palomar Health Medical Group, we are seeking a highly skilled and customer-focused Patient Service Representative to join our team.Job Summary:The Patient Service Representative is responsible for providing exceptional patient care and ensuring a smooth patient flow experience. This role requires strong...
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob Title: Patient Service RepresentativeJoin Palomar Health Medical Group as a Patient Service Representative and be the face of our organization. As a key member of our team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.Key Responsibilities:Greet and check in patients,...
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Patient Service Representative
1 month ago
Poway, California, United States Palomar Health Medical Group Full timeJob Title: Patient Service RepresentativeAt Palomar Health Medical Group, we are seeking a highly skilled and customer-focused Patient Service Representative to join our team. As the face of our medical group, you will be responsible for providing exceptional patient care and ensuring a smooth patient flow.Key Responsibilities:Greet and check in patients,...
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Patient Service Representative
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Patient Service Representative
3 weeks ago
Poway, California, United States Palomar Health Medical Group Full timeJob Title: Patient Service RepresentativeAt Palomar Health Medical Group, we are seeking a highly skilled and customer-focused Patient Service Representative to join our team. As the face of our medical group, you will be responsible for providing exceptional patient care and ensuring a smooth patient flow experience.Key Responsibilities:Greet and check in...
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob Title: Patient Service RepresentativeAt Palomar Health Medical Group, we are seeking a highly skilled and customer-focused Patient Service Representative to join our team.The ideal candidate will have a strong background in customer service, with the ability to work in a fast-paced environment and provide exceptional patient care.Key...
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is a vital member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet and check in patients, ensuring a positive and professional experience.Answer and respond to patient inquiries, resolving issues promptly and...
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Patient Service Representative
2 weeks ago
Poway, California, United States Palomar Health Medical Group Full timeJob Summary: We are seeking a highly skilled Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional customer service to patients and their families, while ensuring smooth patient flow and accurate documentation of patient information.Key...
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Patient Service Representative
1 week ago
Poway, California, United States Palomar Health Medical Group Full timeThe Patient Service Representative is the face of Palomar Health Medical Group. S/he is responsible for greeting and checking in patients, answering phones, documenting accurate patient information, and ensuring overall patient flow.The PSR will schedule walk-in appointments, ensure accurate patient insurance information, explain billing procedures, collect...
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Patient Service Representative
3 weeks ago
Poway, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is the face of Palomar Health Medical Group, responsible for providing exceptional patient care and ensuring a smooth patient experience.Key ResponsibilitiesGreet and check in patients, answering phones and responding to patient inquiries in a friendly and professional manner.Document accurate patient information...
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As a key member of our front office team, you will be responsible for providing exceptional patient care and ensuring a positive experience for our patients and their families.Key Responsibilities Greet and check in...
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our Cardiology team at Palomar Health Medical Group. As the face of our medical group, you will be responsible for providing exceptional patient care and ensuring a smooth patient flow experience.Key ResponsibilitiesGreet and check in patients, answering...
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is a vital member of the Palomar Health Medical Group team, serving as the first point of contact for patients and families. This role requires exceptional customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesGreet and check in patients, ensuring a...
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeThe Patient Service Representative is the face of Palomar Health Medical Group, ensuring a positive and professional environment for patients.Responsibilities include greeting and checking in patients, answering phones, documenting accurate patient information, and ensuring overall patient flow.The PSR will schedule walk-in appointments, verify patient...
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1 week ago
Poway, California, United States Palomar Health Medical Group Full timeThe Patient Service Representative is the face of Palomar Health Medical Group, providing exceptional customer service to patients and their families.Key responsibilities include greeting and checking in patients, answering phones, documenting accurate patient information, and ensuring overall patient flow.The ideal candidate will have a friendly...
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Patient Service Representative
2 months ago
The Patient Service Representative is a vital member of our team at Palomar Health Medical Group. As the face of our organization, this individual is responsible for providing exceptional patient care and ensuring a smooth experience for our patients.
Key Responsibilities- Patient Greeting and Check-in: Greet and check in patients in a friendly and professional manner, ensuring accurate patient information is documented.
- Customer Service: Maintain a high level of customer service with patients, staff, and providers, resolving any issues promptly and professionally.
- Phone Management: Answer a high volume of internal and external calls, resolving call queries and providing accurate information to patients and providers.
- Registration and Insurance Verification: Ensure patients complete required forms, obtain necessary signatures, and accurately enter patient information for registration. Verify patient insurance, personal, and health information at the time of service.
- Outbound Calling: Make outbound calls to patients regarding missed appointments, follow-up on tasked messages, and schedule appointments as needed.
- Patient Flow Management: Monitor daily scheduling, scan the lobby for waiting patients, and follow up with Back Office staff as needed to ensure a smooth patient flow.
- Financial Transactions: Collect patient insurance co-payments, co-insurance, deductibles, and prior balances, explaining payment policy and billing procedures as needed.
- Administrative Tasks: Prepare and file patient forms, balance daily monies and receipts, and create deposits.
- Process Improvement: Make recommendations to improve processes and procedures to enhance patient flow, patient satisfaction, and quality.
- Department Support: Serve as department receptionist for outside vendors and contractors, completing other duties as assigned.
- Education: High School diploma or GED required.
- Experience: Minimum one year of experience in a customer service position, preferably in a medical practice setting.
- Skills: Working knowledge of contracted insurances, patient benefits, and third-party requirements preferred. Experience answering telephones and computer proficiency required.
