Patient Service Representative
4 hours ago
We are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth experience for our patients.
Key Responsibilities- Greet and check in patients, answering any questions they may have and ensuring accurate patient information is documented.
- Manage patient flow, scheduling appointments, and ensuring a positive and professional environment for patients.
- Collect patient insurance co-payments, co-insurance, deductibles, and prior balances, explaining payment policy and billing procedures as needed.
- Prepare and file patient forms, protecting patient personal health information according to HIPAA requirements.
- Balance daily monies and receipts, ensuring accuracy of batch summaries and creating deposits.
- Monitor and manage patient portal messages, serving as a department receptionist for outside vendors and contractors.
We are looking for a candidate with a high school diploma or GED, and a minimum of one year of experience in a customer service position, preferably in a medical practice setting. Working knowledge of contracted insurances, patient benefits, and third-party requirements is preferred. Experience answering telephones and computer proficiency are also required.
We are an equal opportunity employer and do not discriminate against applicants or employees based on race, color, gender, religion, creed, national origin, ancestry, age, disability, sexual orientation, marital status, or any other characteristic protected by law.
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Patient Service Representative
4 days ago
Poway, California, United States Palomar Health Medical Group Full timeJob SummaryThe Patient Service Representative is a vital member of the Palomar Health Medical Group team, responsible for providing exceptional patient care and administrative support.Key ResponsibilitiesGreet and check in patients, ensuring a positive and welcoming experience.Answer phones and respond to patient inquiries in a timely and professional...
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Patient Service Representative
1 week ago
Poway, California, United States Palomar Health Medical Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesGreet and check in patients,...
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Patient Service Representative
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Poway, California, United States Palomar Health Medical Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesGreet and check in patients,...
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Patient Service Representative
1 week ago
Poway, California, United States Palomar Health Medical Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Patient Service Representative to join our team at Palomar Health Medical Group. As the face of our organization, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for our patients.Key ResponsibilitiesGreet and check in patients,...
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Patient Service Representative
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