Medical Office Representative I Float

4 days ago


Folsom California, United States CommonSpirit Health Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Office Representative I Float to join our team at CommonSpirit Health. As a Medical Office Representative I Float, you will be the first point of contact for patients, physicians, and visitors, providing exceptional customer service and ensuring a positive experience for all.

Key Responsibilities
  • Collect and update patient demographics and insurance information
  • Verify health plan eligibility and communicate with patients and providers as needed
  • Take complete and accurate messages and distribute them to the appropriate parties
  • Schedule mutually acceptable appointment times using an electronic practice management system
  • Perform other clerical duties as needed to support daily clinic operations and quality patient care initiatives
Requirements
  • Minimum 6 months of experience in an outpatient setting as a Medical Office Receptionist or equivalent experience in a high-volume customer service role
  • High School diploma or equivalent
  • Excellent interpersonal, organizational, and customer service skills
  • Keyboarding skills and ability to utilize computer equipment and software
Preferred Qualifications
  • Familiarity with an electronic practice management system
  • Experience with multi-line phones/ACD phones
  • Medical terminology


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