Instructional Content Developer

4 days ago

Los Angeles, California, United States Council of Hotel and Restaurant Trainers Full time

Job Title: Instructional Content Developer

Job Summary:

We are seeking an experienced Instructional Content Developer to join our team at the Council of Hotel and Restaurant Trainers. As an Instructional Content Developer, you will be responsible for designing and developing engaging learning activities, course content, and e-learning resources to support field operations learning and development.

Key Responsibilities:

  • Develop and execute learning strategies and programs
  • Leverage multimedia tools to drive engagement and enhance the learning process
  • Manage content for strategic design, functionality, and content updates
  • Evaluate individual and organizational development needs
  • Design and deliver e-learning courses, workshops, and other training assets
  • Film and edit training videos as needed
  • Develop and create training resources for field operations and maintain/update systems training environment and library of training resources
  • Maintain digital asset management including file management and distribution
  • Collaborate with the internal team and actively participate in project briefings
  • Track, monitor, and provide updates for all assigned projects
  • Train stakeholders on how to use learning technologies
  • Work with technical team to troubleshoot problems reported by users

Requirements:

  • AA degree required, Bachelor's degree preferred
  • Minimum of two years of experience in an Instructional Design role or relevant experience
  • Restaurant or hospitality experience a plus
  • Possess and maintain a valid driver's license
  • Knowledge, Skills, and Abilities:
    • Writing, training, filming, film editing, and/or web/graphic design experience
    • Comprehensive understanding of instructional theory and learning management systems
    • High level of proficiency with technology including Microsoft Office Suite applications, HTML, Adobe Captivate, Articulate Storyline, Video Editor, animation software, customized database applications, and internet research tools
    • Ability to establish and maintain vendor relationships
    • Ability to read, write, and interpret complex reports, documents, and correspondence
    • Ability to effectively communicate with internal and external business partners
    • Ability to prioritize and plan work assignments and work under pressure of frequent and tight deadlines

About Us:

The Council of Hotel and Restaurant Trainers is a leading provider of training and development solutions for the hospitality industry. We are committed to delivering high-quality training programs that meet the needs of our clients and their employees.

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