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Instructional Designer
1 month ago
At El Pollo Loco, we're passionate about delivering exceptional learning experiences that drive business results. As an Instructional Designer, you'll play a critical role in creating engaging and effective training programs that support our field operations learning and development.
Key Responsibilities:- Design and develop learning strategies and programs that meet the needs of our field operations teams.
- Collaborate with subject matter experts to create high-quality training content that drives knowledge retention and application.
- Manage and maintain our Learning Management System (Pollo Zone) to ensure seamless user experience and content updates.
- Evaluate individual and organizational development needs to inform training program design and delivery.
- Develop and deliver e-learning courses, workshops, and other training assets that meet the needs of our field operations teams.
- Film and edit training videos as needed to ensure high-quality content that meets our standards.
- Maintain digital asset management, including file management and distribution, to ensure easy access to training resources.
- Collaborate with internal teams to ensure project briefings and updates are communicated effectively.
- Track and monitor project progress to ensure timely completion and high-quality results.
- Train stakeholders on how to use learning technologies to enhance their learning experience.
- Work with technical teams to troubleshoot problems reported by users and ensure seamless system functionality.
- A minimum of two years of experience in an Instructional Design role or relevant experience.
- An AA degree is required, but a Bachelor's degree is preferred.
- Restaurant or hospitality experience is a plus.
- Possess and maintain a valid driver's license.
- High level of proficiency with technology, including Microsoft Office Suite applications, HTML, Adobe Captivate, Articulate Storyline, Video Editor, animation software, customized database applications, and internet research tools.
- Ability to establish and maintain vendor relationships.
- Ability to read, write, and interpret complex reports, documents, and correspondence.
- Ability to effectively communicate with internal and external business partners.
- Ability to prioritize and plan work assignments and work under pressure of frequent and tight deadlines.
For over 40 years, El Pollo Loco has dominated the market in delivering the best citrus-marinated fire-grilled chicken. We're a company that values our people and our products, and we're committed to delivering exceptional learning experiences that drive business results.
The pay range identified is the hourly or salary rate El Pollo Loco expects to pay for the posted position. This range does not include any benefits or bonus opportunities that might be available for the position based on position and eligibility criteria. Individual pay will vary based on a variety of factors, including years of experience, industry experience, education, geography, etc.
