Operations Director
3 weeks ago
At MTM Transit, we are committed to providing exceptional transportation services to our passengers. We are seeking a highly skilled and experienced Operations Manager to join our team.
Job Summary:The Operations Manager will play a key role in the management, training, and development of staff and implementation of short and long-term strategic processes. The successful candidate will oversee all aspects of the operations staff, primarily the drivers, maintenance, and dispatch staff to ensure that the daily operations and needs of the client are effective, efficient, and are completed based on contractual requirements.
Key Responsibilities:- Oversight of Drivers, Dispatchers, and operations employees and their daily performance, to ensure safe, efficient, effective operation, including scheduling, expenditures, attendance and discipline
- Perform monthly Safety meetings
- Training, retraining and updates to policies, procedures and safety guidelines
- Perform Driver evaluations as required by contract, as well as ADA, DOT, and FTA requirements
- Communicate regularly with client to ensure positive productive relationship, and to assist them with updates, information, and system upgrades as needed
- Perform additional duties as assigned or required
- Monitor performance of direct reports and provide coaching and guidance
- Bachelor's Degree (or equivalent combination of education and experience) in a related field
- 5+ years of experience in transit management
- Previous experience working with senior citizens or persons with disabilities
- Experience supervising hourly personnel in a passenger transportation environment
- Experience training in a classroom and behind the wheel setting
- Must possess a valid driver's license
- Previous management experience in the Para-Transit or livery industries preferred
- Capabilities as it relates to data analytics preferred
- Thorough knowledge of ADA, DOT, FTA regulations preferred
- Health and Life Insurance Plans
- Dental and Vision Plans
- 401(k) with a company match
- Paid Time Off and Holiday Pay
- Maternity/Paternity Leave
- Casual Dress Environment
- Tuition Reimbursement
- MTM Perks Discount Program
- Leadership Mentoring Opportunities
$55,000 - $65,000 annually
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors.
We are an equal opportunity employer and consider qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM's People & Culture.
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