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People and Culture Leader
2 months ago
We are seeking a highly skilled and experienced Director of Human Resources to join our team at Pacific Hospitality Group. As a key member of our executive team, you will play a critical role in establishing and implementing our property's strategy and delivering business results.
Key Responsibilities- Manage the daily activities of the People and Culture office, including recruiting, training, and compensation management.
- Ensure compliance with federal, state, and local regulations and property operating procedures.
- Provide guidance and support to all departments to achieve their guest service and business objectives.
- Build and manage teams effectively, including interviewing, hiring, and training Team Members.
- Plan and direct work, appraise performance, and reward and discipline Team Members as needed.
- Manage the property's full cycle recruitment and onboarding processes, ensuring compliance with all federal, state, and local requirements.
- Administer property benefit plans, ensuring enrollment processes follow corporate and legal guidelines.
- Provide subject matter expertise and guidance on human resource policy/issues, including recruitment, Team Member relations, corrective counseling, policy interpretation, legal compliance, health and welfare benefits, and Team Member compensation.
- Ensure property compliance with all federal, state, local, and corporate employment and reporting requirements.
- Work with management to ensure departmental orientation processes are in place and facilitate training of Company programs and Team Member trainings.
- Maintain effective Team Member communication channels throughout the property.
- Guide managers through progressive discipline and reviews documentation for accuracy and consistency.
- Anticipate potential issues by monitoring complaints, business flow, and Team Member performance.
- Oversee all Team Member relations matters as they relate to federal, state, and local employment and civil rights laws.
- Manage Worker Compensation claims to ensure appropriate Team Member care and manage costs.
- Conduct periodic claims reviews to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.
- Work with Team Members and managers to ensure proper education, training, and adherence with safety equipment.
- Ensure all safety and security policies are communicated to Team Members on a regular basis.
- Guide managers in merit decisions within budget or established guidelines.
- Determine promotions or reclassifications within company policy and budget.
- Ensure performance expectations are communicated in accordance with job descriptions for each position and evaluations are completed per policy.
- Identify opportunities for business process improvements and initiate policies and procedures to achieve the same.
- Five or more years of progressively responsible Human Resources experience and two years in a management role.
- Hands-on experience handling all facets of Worker's Compensation.
- Experience in a similar setting.
- Ability to lead others in the department by mentoring and providing training that results in staff that meets/exceeds guest expectations.
- Ability and experience in successfully leading and coordinating staff in a high volume, time-sensitive environment.
- Thorough knowledge of federal, state, and local laws governing equal employment opportunity and civil rights, occupational safety and health, Workers' Compensation, wage and hour issues, and labor relations.
- Working knowledge of wage and salary, employment and benefits administration, and payroll.
- Excellent employee relations skills to work with Team Members and candidates of various social, cultural, economic, and educational backgrounds.
