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Store Leader
1 month ago
Job Summary
The Store Leader is responsible for creating a positive experience for all who interact with our store. This includes ensuring a clean and welcoming environment, providing excellent customer service, and maintaining a high level of operational efficiency.
Key Responsibilities
- Develop and implement store strategies to improve operational effectiveness and achieve business goals.
- Lead and manage a team of employees to ensure excellent customer service and a positive store culture.
- Monitor and maintain a safe and healthy facility environment, ensuring compliance with health and safety regulations.
- Develop and implement local, regional, and national marketing promotions and activities to attract new customers and increase sales.
- Monitor and respond to social media comments and engage with the community through public events and presentations.
- Represent the store at public events and presentations, and perform other duties as requested by the owner or owner's appointee.
Requirements
- Strong leadership and management skills, with the ability to motivate and coach a team.
- Excellent customer service skills, with the ability to engage with customers and provide a positive experience.
- Strong organizational and goal-focused skills, with the ability to oversee multiple aspects of the business and achieve set goals.
- Technical skills, including proficiency with computers and Point of Sale systems, and a basic understanding of equipment and machinery.
- Flexibility and adaptability, with the ability to work in a fast-paced environment and adapt to changing circumstances.
- Integrity, with a commitment to doing the right thing and earning the trust of others.
Work Conditions
- Ability to perform under pressure in a high-volume restaurant environment.
- Ability to work in and out of different temperature ranges.
- Ability to stand for long periods of time.
- Ability to lift up to 50 pounds.
- Ability to work around nuts or other allergens.