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Pricing Analytics and Insights Leader

2 months ago


Santa Clara, California, United States ServiceNow Full time
Job Summary

We are seeking a highly experienced Senior Director to lead our Pricing Analytics and Insights team at ServiceNow. As a key member of our organization, you will be responsible for driving the development of advanced research and data engineering capabilities to support our pricing strategy.

Key Responsibilities
  • Develop and implement a comprehensive Pricing Analytics and Insights roadmap to drive business growth and revenue optimization.
  • Build and maintain a high-performing team of data scientists and engineers to support the development of advanced research and data engineering capabilities.
  • Collaborate with cross-functional teams, including product leaders, business operations, and FP&A, to ensure alignment and effective communication of pricing insights and recommendations.
  • Design and implement data infrastructure and tools to empower stakeholders with key insights and relevant data.
  • Develop and maintain advanced research using state-of-the-art and statistically robust research techniques and tools to further our understanding of pricing outcomes.
  • Support day-to-day analytical needs of the pricing team, prioritize and resource key asks from the team.
  • Mentor and develop a team of highly talented individuals on the art of advanced quantitative research and data engineering.
Requirements
  • 10+ years of experience in Data Science or related field building data infrastructure, driving advanced research and supporting the analytical needs of business stakeholders.
  • PhD in an advanced statistical field preferred (e.g., econometrics, life-science).
  • Expertise in SQL and other advanced data engineering tools and techniques.
  • Demonstrated excellence in advanced statistical research and techniques.
  • Strong managerial and mentorship skills.
  • Demonstrated experience leading a Data Science sub-function, developing a vision and roadmap that balances internal team's needs, stakeholders' priorities, and developing net new capabilities for the team.
  • Strong verbal and written communication skills, and ability to engage effectively at all levels of the organization.
  • Experience and interest in pricing.
What We Offer

We offer a competitive compensation package, including a base pay of $207,100 - $372,900, plus equity (when applicable), variable/incentive compensation and benefits. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs (subject to eligibility requirements).

We value inclusivity and welcome candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate.