Penske Fleet Operations Manager
1 week ago
Penske Truck Leasing/Transportation Solutions is a leading global transportation provider that delivers innovative services to help businesses thrive.
About the RoleThis position is based in San Diego, CA, and requires a strong focus on customer satisfaction and operational efficiency.
The ideal candidate will have a proven track record of success in customer service, mechanical experience, and supervisory roles.
- Develop daily and weekly workforce plans to maximize customer service and productivity
- Communicate with customers for maintenance updates, billing concerns, or to resolve service issues
- Assure that all Penske Rental units are maintained and prepared for customers
- Ensure parts are available for scheduled work
- Hold vendors accountable for quality and adherence to schedule for outside work
- Provide exceptional customer service, ensuring customer satisfaction and loyalty
This role offers a competitive salary of $52,000 per year, paid hourly at $25 per hour, plus benefits.
Requirements- 2 years of customer service experience required
- At least 1 year of hands-on mechanical experience required
- 2 years of supervisory experience preferred
- ASE certification preferred
The associate must be able to perform all work safely, adhering to DOT, OSHA, and Penske safety policies, and maintain regular attendance.
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