Penske Fleet Operations Manager

1 week ago


San Diego, California, United States Penske Truck Leasing Full time

Penske Truck Leasing/Transportation Solutions is a leading global transportation provider that delivers innovative services to help businesses thrive.

About the Role

This position is based in San Diego, CA, and requires a strong focus on customer satisfaction and operational efficiency.

The ideal candidate will have a proven track record of success in customer service, mechanical experience, and supervisory roles.

  • Develop daily and weekly workforce plans to maximize customer service and productivity
  • Communicate with customers for maintenance updates, billing concerns, or to resolve service issues
  • Assure that all Penske Rental units are maintained and prepared for customers
  • Ensure parts are available for scheduled work
  • Hold vendors accountable for quality and adherence to schedule for outside work
  • Provide exceptional customer service, ensuring customer satisfaction and loyalty

This role offers a competitive salary of $52,000 per year, paid hourly at $25 per hour, plus benefits.

Requirements
  • 2 years of customer service experience required
  • At least 1 year of hands-on mechanical experience required
  • 2 years of supervisory experience preferred
  • ASE certification preferred

The associate must be able to perform all work safely, adhering to DOT, OSHA, and Penske safety policies, and maintain regular attendance.



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