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Branch Operations Team Leader

2 months ago

Houston, Texas, United States Hnbhawaii Full time

Position Overview
This role is accountable for overseeing all aspects of branch operations, including the management of the operations team and designated administrative staff.

This position also involves welcoming and assisting customers, addressing inquiries, and delivering a high level of customer service, which encompasses promoting products and services in line with the bank's policies and guidelines.

Engages with potential and current customers for account growth and retention.

Minimum Requirements
High School Diploma or equivalent, with a minimum of 3-5 years of prior banking operations experience, along with previous leadership experience.

Exceptional written and verbal communication abilities. Strong leadership, interpersonal, and organizational skills. Proficiency in Microsoft Word and Excel. Capability to perform effectively under pressure and meet deadlines.

Benefits
- Opportunities for career advancement
- Comprehensive group medical, dental, vision, and prescription drug benefits
- 401(k) plan for eligible employees, featuring matching contributions and immediate vesting
- Educational assistance programs
- Paid time off, including vacation, sick leave, holidays, and personal days
- Bank-funded life insurance
- Complimentary checking account and safe deposit box services
- Special financing options for home and auto loans

About Us
Hawaii National Bank is recognized as the Home of Warm-Hearted Bankers. We are a locally owned family business that values a friendly and supportive work environment, promotes open communication, and encourages the sharing of ideas. We are dedicated to continuous improvement within our organization.

From the beginning, employees receive mentorship from some of the most experienced professionals in Hawaii's banking sector. We prioritize strengthening existing skills while fostering the development of new competencies.

Our strong relationships with one another and our customers, along with our commitment to the community, have distinguished us for over 60 years.