Laboratory Support Specialist
6 days ago
Job Summary: We are seeking a highly skilled and detail-oriented Client Service Representative to join our team at Pathology Laboratories, Inc. As a Client Service Representative, you will be responsible for providing exceptional service to patients, clients, and laboratory team members over the phone.
Key Responsibilities:
- Provide top-notch customer service to patients, clients, and laboratory team members
- Work in a fast-paced call center environment
- Champion safety, compliance, and quality control
Requirements:
- High School Diploma or equivalent
- 1 year of experience working in a call center or in the laboratory
- Exceptional communication skills
- Top-notch typing proficiency (at least 35wpm), including 10-key
- Ability to thrive in a fast-paced environment
Preferred Qualifications:
- Associates Degree or Medical Assistant training
- 2+ years of laboratory training or experience in specimen collection and processing
- Data entry experience in a production environment
What We Offer:
- Appreciation for your work
- A feeling of satisfaction that you've helped people
- Opportunity to grow in your profession
- Free lab services for you and your dependents
- Work-life balance, including Paid Time Off and Paid Holidays
- Competitive benefits including medical, dental, and vision insurance
- Help saving for retirement, with a 401(k) plus a company match
- A sense of belonging, we're a community
Confidentiality and Security:
This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties.
Work Schedule:
40 hours per week, first shift (United States of America)
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