Service Coordinator

2 days ago


Schertz, Texas, United States Southland Industries Full time
Job Description

Job Title: Service Coordinator

Job Summary

We are seeking a highly organized and detail-oriented Service Coordinator to join our team at Southland Industries. The successful candidate will be responsible for overseeing the daily scheduling, tracking, and reporting of service activities for assigned Service teams.

Key Responsibilities
  • Schedule and document all daily service activities for assigned Service teams.
  • Enter service requests into the system, ensuring accurate customer account information and prioritizing service calls.
  • Dispatch service calls in a timely manner, communicating with customers about ETAs and any delays.
  • Collect pertinent account information from new/pending customers for credit verifications/approvals.
  • Track daily progress of service calls, issuing purchase orders and resolving open POs.
  • Coordinate with Accounting through the doc-link system and communicate with customers to ensure work performed meets or exceeds their expectations.
  • Respond to customer inquiries and resolve or escalate customer concerns or complaints.
  • Assist with scheduling preventative maintenance calls and managing the defect warranty process.
  • Collect daily technician timecards, reviewing each for accuracy and entering information into the system.
  • Process incoming field paperwork from assigned Service teams.
Requirements
  • High school diploma or equivalent required.
  • 5+ years of progressive experience in dispatch, administration, and customer service.
  • Excellent written and verbal communication skills.
  • Strong organizational and problem-solving skills.
  • Advanced computer skills, including MS Office and WennSoft experience a plus.
What We Offer
  • Competitive pay and benefits package.
  • 401(k) plan with company match.
  • Medical, dental, and vision insurance.
  • Term life, AD&D insurance, and voluntary life insurance.
  • Disability income protection insurance.
  • Pre-tax flexible spending plans (health and dependent care).
  • Holidays, vacation, personal time, and life events leave.
  • Training opportunities and company-paid membership for professional associations and licenses.


  • Schertz, Texas, United States Methodist Children's Hospital Full time

    Job SummaryWe are seeking a highly skilled Referral Coordinator to join our team at Methodist Children's Hospital. As a Referral Coordinator, you will play a critical role in ensuring seamless patient care by coordinating patient referrals and appointments for our healthcare providers.Key ResponsibilitiesCollect and enter patient referral information,...


  • Schertz, Texas, United States Addison Group Full time

    Job Title: Administrative CoordinatorAt Addison Group, we are seeking a highly organized and detail-oriented Administrative Coordinator to join our team. As an Administrative Coordinator, you will be responsible for providing exceptional customer service to our clients, managing administrative tasks, and coordinating independent medical reviews.Key...

  • Medical Coordinator

    3 weeks ago


    Schertz, Texas, United States Methodist Hospital Stone Oak Full time

    About the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our team at Methodist Hospital Stone Oak. As a Clinical Nurse Coordinator, you will play a vital role in delivering high-quality patient care and coordinating all functions in the unit.ResponsibilitiesPartner with a multidisciplinary team to coordinate, evaluate, customize, and...

  • Nurse Coordinator

    2 weeks ago


    Schertz, Texas, United States Methodist Hospital Full time

    Job Title: Progressive Care Clinical Nurse CoordinatorWe are seeking a highly skilled and dedicated Clinical Nurse Coordinator to join our team at Methodist Hospital. As a key member of our healthcare family, you will play a vital role in ensuring the delivery of high-quality patient-centered care.About the Role:Collaborate with a multidisciplinary team to...

  • Nurse Coordinator

    2 weeks ago


    Schertz, Texas, United States Methodist Hospital Full time

    Progressive Care Clinical Nurse Coordinator OpportunityWe are seeking a highly skilled and dedicated Clinical Nurse Coordinator to join our team at Methodist Hospital. As a key member of our healthcare family, you will play a vital role in ensuring the delivery of high-quality, patient-centered care in our Progressive Care Unit.Key...


  • Schertz, Texas, United States Berlin Packaging LLC Full time

    Job Title: Account Coordinator ManagerBerlin Packaging LLC is seeking a highly skilled Account Coordinator Manager to join our team. As a key member of our operations team, you will be responsible for building, developing, and motivating a team of Account Coordinators to deliver world-class customer service and maximize profitability.Key...


  • Schertz, Texas, United States Methodist Hospital Stone Oak Full time

    Unlock Your Career Potential as a Registered Nurse Sepsis CoordinatorAre you a dedicated and compassionate nurse looking to make a meaningful impact in the healthcare industry? Do you have a passion for delivering high-quality patient care and improving outcomes? If so, we invite you to explore the exciting opportunity to join our team as a Registered Nurse...


  • Schertz, Texas, United States Methodist Hospital Metropolitan Full time

    Join Our Team as a Clinical Nurse Coordinator RNWe are seeking a highly skilled and dedicated Clinical Nurse Coordinator RN to join our team at Methodist Hospital Metropolitan. As a Clinical Nurse Coordinator RN, you will play a vital role in ensuring the delivery of high-quality, patient-centered care and coordination of all functions in the...


  • Schertz, Texas, United States Methodist Children's Hospital Full time

    Unlock Your Potential as a Clinical Nurse Coordinator RN PediatricsAre you a dedicated and compassionate nurse looking to take your career to the next level? Do you want to work in a dynamic and supportive environment that values your skills and experience? Look no further than Methodist Children's Hospital!About the RoleWe are seeking a highly motivated and...

  • Intake Coordinator

    1 month ago


    Schertz, Texas, United States Addison Group Full time

    About the RoleAs an Intake Specialist at Addison Group, you will play a critical role in providing exceptional customer service to our clients. This administrative position requires a high level of organization, attention to detail, and effective communication skills.Key ResponsibilitiesManage administrative tasks efficiently and with a high degree of...


  • Schertz, Texas, United States Transcend Hospice Full time

    Job SummaryTranscend Hospice is seeking a skilled and compassionate Clinical Case Manager to join our team. As a key member of our interdisciplinary team, you will provide high-quality, patient-centered care to individuals and their families in their place of residence.ResponsibilitiesAdminister skilled nursing care for clients of all ages, coordinating care...


  • Schertz, Texas, United States Methodist Children's Hospital Full time

    Job SummaryThe Clinical Nurse Coordinator (CNC) plays a vital role in ensuring high-quality, patient-centered care and coordination of all functions in the unit/department during the designated shift. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established...


  • Schertz, Texas, United States Addison Group Full time

    About the RoleWe are seeking a highly organized and detail-driven Intake Specialist to join our team at Addison Group. As an Intake Specialist, you will be responsible for providing exceptional customer service to our clients, managing administrative tasks, and coordinating independent medical reviews.Key ResponsibilitiesManage administrative tasks...


  • Schertz, Texas, United States Addison Group Full time

    Job Title: Medical Documentation CoordinatorAt Addison Group, we are seeking a highly skilled Medical Documentation Coordinator to join our team. As a Medical Documentation Coordinator, you will play a critical role in providing frontline customer service to our clients, ensuring the efficient completion of independent medical reviews, and coordinating...


  • Schertz, Texas, United States Methodist Hospital Metropolitan Full time

    Job SummaryThe Methodist Hospital Metropolitan is seeking a highly skilled and compassionate Clinical Nurse Coordinator to join our Oncology Department. As a key member of our interdisciplinary team, you will play a vital role in providing exceptional patient care and ensuring seamless coordination of services.ResponsibilitiesProvide direct patient care and...


  • Schertz, Texas, United States Methodist Hospital Stone Oak Full time

    Job SummaryWe are seeking a highly skilled Clinical Nurse Coordinator to join our team at Methodist Hospital Stone Oak. As a Clinical Nurse Coordinator, you will play a vital role in ensuring the delivery of high-quality patient care and coordination of all functions in the unit/department during the designated shift.Key ResponsibilitiesAssist with admission...


  • Schertz, Texas, United States Southland Industries Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Coordinator to oversee the daily scheduling, tracking, and reporting of service activities for assigned Service teams. The ideal candidate will have excellent communication skills and be able to effectively interface with customers, service technicians, and department staff.Key...


  • Schertz, Texas, United States Methodist Hospital Stone Oak Full time

    Job SummaryWe are seeking a highly skilled Clinical Nurse Coordinator to join our team at Methodist Hospital Stone Oak. As a Clinical Nurse Coordinator, you will play a vital role in ensuring the delivery of high-quality patient care and coordination of all functions in the unit/department during the designated shift.Key ResponsibilitiesAssist with admission...


  • Schertz, Texas, United States Methodist Hospital Stone Oak Full time

    About the RoleWe are seeking a highly skilled Clinical Nurse Coordinator to join our team at Methodist Hospital Stone Oak. As a Clinical Nurse Coordinator, you will play a vital role in delivering high-quality patient care and coordinating all functions in the unit.ResponsibilitiesPartner with a multidisciplinary team to coordinate, evaluate, customize, and...


  • Schertz, Texas, United States Methodist Hospital Metropolitan Full time

    Job SummaryWe are seeking a highly skilled Ortho Surgical Clinical Nurse Coordinator to join our team at Methodist Hospital Metropolitan.ResponsibilitiesProvide exceptional patient care and coordination of surgical servicesCollaborate with the patient care team to achieve quality patient outcomesCommunicate effectively with patients, families, and healthcare...