Senior Cash Register Supervisor
2 weeks ago
Position Overview:
The Senior Cash Register Supervisor plays a pivotal role in overseeing the cash handling operations within the store. This position is essential for ensuring that all cashiers and frontline staff deliver exceptional service to our members.
Key Responsibilities:
- Supervise and guide the frontline team, including cashiers and membership desk personnel, in the absence of the Front End Manager.
- Provide exemplary service to members while mentoring team members to uphold high standards.
- Enhance membership metrics through effective acquisition, retention, and loyalty initiatives.
- Foster member engagement and ensure efficient service delivery at the front end.
- Conduct training and coaching sessions for frontline staff, recognizing their achievements and contributing to performance evaluations.
- Ensure timely assistance to members, acting with urgency to meet their needs.
- Process payments accurately, utilizing various payment methods.
- Uphold all club policies and procedures diligently.
- Maintain regular attendance, as it is crucial for the role.
Qualifications:
- Previous leadership experience is preferred.
- Familiarity with membership or sales processes is advantageous.
- Experience in cashier roles is beneficial.
- Basic mathematical skills are required.
Work Environment:
- The role involves frequent movement on hard surfaces and may require lifting items up to 30 pounds.
- The work is primarily conducted indoors, with minimal exposure to extreme temperatures or loud noises.
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