Senior Customer Service Representative

5 days ago


Dedham, United States Tailored Brands Inc Full time
Senior Customer Service Representative

For more than 30 years, K&G Fashion Superstore (K&G) has provided value-conscious customers with the latest fashions and styles at the best possible prices. Offering a wide selection of designer brands discounted up to 60% off department store prices at our 80 stores, K&G is a leading shopping destination for brand-name apparel, footwear, and accessories for the entire family.

We invest in our people and continuously work towards fostering an inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their best.

We Have Immediate Openings - Start Right Away

  • Competitive hourly rates
  • Flexible schedules to meet your availability
  • Tuition reimbursement
  • Generous employee discount on first purchase
  • Ongoing discounts on purchase made at any Tailored Brands store.


What You Bring:
  • Customer service - or as we call it - culture of customer-obsession by being customer-ready and delivering a world-class experience every day.
  • Desire to learn and adapt to new programs.
  • Ability to work well and consult with associates at all levels and contribute to a positive work environment.
Our Senior Customer Service Representatives are responsible for all aspects of the customer experience with multiple responsibilities, but not limited to:
  • Assisting management with register opening and closing procedures and monitoring cash handling, performing audits and end of shift drawer counts, following all standard operating procedures for handling customer purchases, returns, exchanges, store credits and discounted transactions along with properly securing cash and other negotiable documents
  • Incorporating suggestive selling techniques when assisting customers and responding to any customer inquiries and needs.
  • Assisting with replenishing merchandise, store layout, recovery, general housekeeping of the store along with monitoring and maintenance of floor stock and fitting room areas,
  • Maintaining an awareness of all product knowledge information, POS instructions, merchandise promotions and advertisements


Physical Requirements

Ability to stand and walk for the majority of work shift, frequently bend, squat and twist, lift up to 50 lbs., climb a ladder to reach merchandise and or supplies, and see and distinguish between fabric patterns and colors.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

Work Locations: 00027 Dedham 5 Stergis Way Dedham 02026
Job: Sales Support
Organization: K&G Fashion Superstore
Shift: Variable
Zone: A01

  • Dedham, Massachusetts, United States Stop & Shop Full time

    About the Role:We are seeking a highly motivated and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our store team, you will play a vital role in ensuring that our customers receive exceptional service and support.Key Responsibilities:Provide excellent customer service and support to customers in a...


  • Dedham, Massachusetts, United States Citizens Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch team, you will play a vital role in delivering exceptional customer experiences and helping our customers achieve their financial goals.Key ResponsibilitiesGreet and Assist Customers: Provide a...


  • Dedham, Massachusetts, United States Asurion Full time

    Job Title: Customer Service Representative - Sales, Repair & TechLOB: Customer Solutions InStoreSign-On Bonus: $2,500If you enjoy helping people fix and get to know their tech and want to work in an environment where teamwork is valued, this role could be for you. Apply now if you are a customer service & sales focused individual with troubleshooting and...


  • Dedham, Massachusetts, United States TJ Maxx Full time

    Join Our Vibrant Team at TJ MaxxWe are seeking motivated individuals to become part of our energetic workforce at TJ Maxx. In this role, you will engage with customers, uphold store cleanliness, and play a key role in advancing your career.Demonstrate outstanding customer service abilitiesFoster a positive store atmosphere through integrity and...


  • Dedham, Massachusetts, United States Dedham Savings Full time

    Job OverviewAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support every day in a welcoming and professional environment. Our commitment to our employees is equally strong, as they are the foundation of our 192-year legacy. We offer a comprehensive benefits package that includes Medical, Dental, Vision, Flexible...


  • Dedham, Massachusetts, United States Dedham Savings Full time

    Job TypeFull-timeDescriptionAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support in a welcoming and professional environment. Our commitment to our employees is paramount, as their dedication has been integral to our 192-year legacy. To ensure our team is well-supported, we offer a comprehensive benefits package that...


  • Dedham, United States Senior Living Recruiting Specialist Full time

    FT | AM -7 AM-3 PM FT | PM - 3 PM - 11 PM FT | OVN - 11 PM - 7 AM (EOW) Senior Living Recruiting Specialist is seeking a passionate leader for this assisted living. Are you an experienced CNA who is looking for stability, an opportunity for career growth, and great benefits? If you answered yes, then this job may be for you. Our client is seeking CNAs that...


  • Dedham, United States Marathon Physical Therapy Full time

    Job DescriptionJob DescriptionSalary: $17/hr and up Marathon Physical Therapy & Sports Performance is a privately owned, multi-location practice with a staff of physical therapists, massage therapists, athletic trainers, exercise physiologists, pilates & yoga instructors, CSCS, and personal trainers with a mission to provide high quality physical therapy...


  • Dedham, United States Rustman Agency Full time

    Job DescriptionJob DescriptionNo Cold Calling - No Door Knocking - Heck No leaving your house. We are 100% Virtual.Training at your finger tips, industry leading carrier partners, best way to build a business, turn key opportunity, contracts that are advantageous to YOU, start up cost reimbursment incentive, and so much more.Are you tired of working for...


  • Dedham, Massachusetts, United States Dedham Savings Full time

    Job OverviewAt Dedham Savings, we prioritize the journey of our clients by providing exceptional support through a friendly and professional approach. Our commitment to our employees is equally strong, as we recognize that our success over the years is due to their dedication. We offer a comprehensive benefits package that includes Medical, Dental, Vision,...

  • Senior Caregiver

    6 days ago


    Dedham, Massachusetts, United States Senior Living Recruiting Specialist Full time

    Job SummaryWe are seeking a compassionate and skilled Certified Nursing Assistant (CNA) to join our team at Senior Living Recruiting Specialist. As a CNA, you will play a vital role in providing high-quality care to our residents, ensuring their physical, emotional, and social needs are met.Key Responsibilities:Provide direct care to residents, including...


  • Dedham, Massachusetts, United States Restore Cryotherapy Full time

    Join Our Team as a Senior Wellness Engagement SpecialistWe are seeking a dedicated full-time Senior Wellness Engagement Specialist to join our vibrant team. This role is essential in delivering exceptional service at our innovative wellness centers. At Restore Hyper Wellness, we pride ourselves on being one of the most rapidly expanding companies in the...


  • Dedham, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...


  • Dedham, United States Senior Living Recruiting Specialist Full time

    Are you an experienced Housekeeping |HHA that is looking for stability, an opportunity for career growth and great benefits? If you answered yes, this job may be for you. Our client is seeking Housekeepers that have a deep passion for the residents they serve, and a company they can call home and continue to grow in their career. Position yourself with a...


  • Dedham, United States Senior Living Recruiting Specialist Full time

    Are you an experienced CNA that is looking for stability, an opportunity for career growth and great benefits  If you answered yes, this job may be for you.  Our client is seeking CNAs that have a deep passion for the residents they serve, and a company they can call home and continue to grow in their career.  Position yourself with a company that will...

  • Team Member

    3 months ago


    Dedham, United States Chick-fil-A Dedham Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementTraining & developmentCompensation: Starting at $15/hrGeneral ResponsibilitiesRead, understand and comply with all parts of the Team Member HandbookUnderstand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).Deliver...

  • Team Member

    3 months ago


    Dedham, United States Chick-fil-A Dedham Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsOpportunity for advancementTraining & developmentCompensation: Starting at $15/hrGeneral ResponsibilitiesRead, understand and comply with all parts of the Team Member HandbookUnderstand all tenets of Second Mile Service (2MS), Operational Excellence (OE) and Creating Emotional Connections (EC).Deliver...


  • Dedham, United States Chick-fil-A Dedham Full time

    Job DescriptionJob DescriptionBenefits:Employee discountsFree uniformsOpportunity for advancementTraining & developmentChick-fil-A Dedham - Customer Service ($15-$16)Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers lives and the communities it serves? Do you love working in a...


  • Dedham, Massachusetts, United States Urban Outfitters Full time

    About the RoleAs a Sales Associate at Urban Outfitters, you will play a key role in driving sales and providing an exceptional customer experience. You will be responsible for creating a genuine and personalized experience for each customer, while also contributing to the overall success of the store.Key ResponsibilitiesBrand ExperienceRepresent the Urban...


  • Dedham, United States Chick-fil-A Full time

    Benefits: Employee discounts Free uniforms Opportunity for advancement Training & development Chick-fil-A Dedham - Customer Service ($15-$16) Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers' lives and the communities it serves? Do you love working in a fast-paced team...