Night Audit Supervisor

4 weeks ago


Philadelphia, Pennsylvania, United States Rittenhouse Hotel Full time
Job Summary

We are seeking a highly skilled Night Audit Supervisor to join our team at the Rittenhouse Hotel. As a Night Audit Supervisor, you will be responsible for balancing revenue and settling accounts nightly, maintaining files, and resetting the system for the next day of operations while performing Guest Service Agent tasks and duties.

Key Responsibilities
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Keep records of room availability and guests' accounts, manually or using computers.
  • Prepare and distribute daily reports.
  • Supervise and train any night auditor working the same shift.
  • Audit and reconcile cashiers.
  • Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
  • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
  • Input and update financial information into the BRAINS network.
  • Check guests in and out and perform Guest Service Agent tasks.
  • Respond to guest inquiries and resolve complaints.
Requirements
  • High School diploma or equivalent preferred.
  • Previous night audit/accounting experience or equivalent training required.
  • Computer knowledge/Excel and arithmetic skills required.
  • FSD is a plus, required within 90 days of employment.
  • 1 to 3 years of related experience.

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