Member Relationship Specialist

2 weeks ago


Mill Valley, California, United States Redwood Credit Union Full time
About the Role

We are seeking a highly skilled Member Relationship Specialist to join our team at Redwood Credit Union. As a key member of our team, you will play a critical role in building and maintaining strong relationships with our members, volunteers, employees, and service providers.

Key Responsibilities
  • Deepen credit union relationships through expanded services and service channels.
  • Open accounts for both new and existing members.
  • Help members with their borrowing needs, whether simple or complex.
Requirements

To be successful in this role, you will need:

  • A combination of education and experience equivalent to a high school diploma.
  • 18+ months experience in a retail sales/cash handling environment.
  • Ability to obtain and maintain registration with the National Mortgage Licensing System and Registry in compliance with the requirements of Federal Law.
  • Previous financial institution experience preferred but not required.
  • Bilingual English/Spanish speaker desired.
What We Offer

We offer a competitive total rewards package, including:

  • Competitive medical, dental, and vision insurance.
  • Mental health offerings.
  • Employee performance incentive plan.
  • Salary Advancement– Merit increase based on performance.
  • 401(k) program with employer match.
  • Time Off- Competitive PTO accrual plus 11 paid company holidays and your birthday off.
Why Work for Redwood Credit Union?

We are a local financial institution with a passion for helping our members meet their financial needs. We offer a unique work environment built on service and trust, with a leadership team committed to hiring talented people and helping them develop their careers.



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