Current jobs related to Customer Success Advocate - Santa Monica, California - Kixie

  • Client Success Advocate

    2 months ago

    Santa Monica, California, United States Kixie Full time

    Client Success Advocate Job OverviewKixie is an innovative cloud-based communication platform located in Santa Monica, California. We are seeking a Client Success Advocate to join our dynamic team and deliver exceptional Level 1 support to our valued clients.Key Responsibilities:Engage with clients through various channels including phone, video...

  • Customer Success Advocate

    2 weeks ago

    Santa Ana, California, United States DrBalcony Full time

    Job Title: Customer Success SpecialistDrBalcony, a pioneering civil engineering start-up, is seeking a highly skilled Customer Success Specialist to deliver exceptional service and support to our clients. As the primary point of contact, you will be responsible for ensuring client satisfaction and success throughout their engagement with us.Key...

  • Customer Success Representative

    1 month ago

    Santa Monica, California, United States Kixie Full time

    {"title": "Customer Support Specialist", "description": "About the RoleWe are seeking a highly skilled and patient Customer Support Specialist to join our team at Kixie. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients via phone, Zoom, tickets, and...

  • Customer Success Manager, Home

    4 days ago

    Santa Monica, California, United States Amazon Full time

    Job Description:This role can be based in one of our approved office locations in Santa Monica, CA.Want to own the tactical implementation of plans and projects that create an immediate impact on customers and businesses?As a Customer Success Manager with Amazon Vendor Services, you will work with Amazon's top vendor partners, influencing processes and plans...

  • Customer Success Manager IV

    4 days ago

    Santa Monica, California, United States BCforward Full time

    Job Title: Customer Success Manager IVJob Summary: BCforward is seeking a highly skilled Customer Success Manager IV to support the success of developers in the ecosystem. The ideal candidate will have experience in program management, customer service, and compliance.Key Responsibilities:Coordinate and execute programs aimed at providing support to...

  • Guest Advocate

    4 weeks ago

    Santa Monica, California, United States Target Full time

    About the RoleWe are seeking a highly motivated and customer-focused Guest Advocate to join our team at Target. As a Guest Advocate, you will be responsible for providing exceptional customer service, ensuring a seamless shopping experience for our guests, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide exceptional...

  • Customer Success Manager

    2 weeks ago

    Santa Monica, California, United States Amazon Full time

    Job DescriptionThis role offers a unique opportunity to drive business growth and customer satisfaction as a Customer Success Manager at Amazon. As a key member of our team, you will work closely with top vendor partners to develop and implement strategic plans that drive revenue growth and improve customer experience.Key ResponsibilitiesAct as the primary...

  • Customer Success Manager

    3 weeks ago

    Santa Clara, California, United States Pure Storage Full time

    Join Pure Storage as a Customer Success ManagerWe are seeking a highly motivated and experienced Customer Success Manager to join our team at Pure Storage. As a Customer Success Manager, you will be responsible for driving customer satisfaction, strengthening customer relationships, and building trusted advisor relationships by personalizing their Pure...

  • Customer Success Manager IV

    2 weeks ago

    Santa Monica, California, United States BCforward Full time

    Job Title: Customer Success Manager IVBCforward is seeking a highly skilled Customer Success Manager IV to join our team. As a key member of our organization, you will be responsible for coordinating and executing programs aimed at providing support to developers on the Client Horizon platform.Key Responsibilities:Coordinate and execute programs to support...

  • Customer Success Manager IV

    2 weeks ago

    Santa Monica, California, United States BCforward Full time

    Job Title: Customer Success Manager IVBCforward is seeking a highly skilled Customer Success Manager IV to join our team. As a key member of our organization, you will be responsible for coordinating and executing programs aimed at providing support to developers on the Client Horizon platform.Key Responsibilities:Coordinate and execute programs to support...

  • Customer Success Engineer

    1 month ago

    Santa Clara, California, United States Experis Full time

    Job Title: Customer Success EngineerWe are seeking a highly skilled Customer Success Engineer to join our team at Experis. As a key member of our organization, you will be responsible for delivering exceptional customer experiences and driving business growth through technical expertise and strategic partnerships.Key Responsibilities:Develop and maintain...

  • Customer Success Engineer

    4 weeks ago

    Santa Clara, California, United States netPolarity Full time

    Job Title: Customer Success EngineerLocation: RemoteDuration: 12 monthsJob Summary:We are seeking a highly motivated and skilled Customer Success Engineer to join our team at netPolarity. The successful candidate will play a critical role in driving upgrades to stable PANOS versions and developing educational resources to address common issues.Key...

  • Senior Customer Success Manager

    7 days ago

    Santa Monica, California, United States Amazon Full time

    About the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Amazon Vendor Services. As a key member of our team, you will be responsible for driving growth and success for our top vendor partners.Key Responsibilities:Act as the primary point of contact for vendor issues, questions, and concernsIdentify and execute...

  • Customer Success Engineer

    4 weeks ago

    Santa Clara, California, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full time

    Job Title: Customer Success EngineerLocation: RemoteDuration: 12 monthsPosition Summary:We are seeking a highly motivated and skilled Customer Success Engineer to join our team and support a project focused on reducing TAC cases and improving customer experience through proactive engagement.The Customer Success Engineer will play a critical role in driving...

  • Customer Success Specialist

    1 month ago

    Santa Clara, California, United States netPolarity, Inc. (Saicon Consultants, Inc.) Full time

    Customer Success EngineerWe are seeking a highly skilled Customer Success Engineer to join our team at netPolarity, Inc. (Saicon Consultants, Inc.).Key Responsibilities:Customer Segmentation: Manage a specific set of customers using assigned PANOS versions, focusing on high case volume accounts.Digital Campaign Execution: Collaborate with the Technical...

  • Enterprise Customer Success Manager

    2 weeks ago

    Santa Clara, California, United States dragonboat Inc. Full time

    Job Title: Sr. Enterprise Customer Success ManagerAt Dragonboat Inc., we are seeking a highly skilled and experienced Sr. Enterprise Customer Success Manager to join our team. As a key member of our customer success organization, you will be responsible for managing post-onboarding activities for our mid-market and enterprise customers.Key...

  • Counselor Advocate-PT Mornings, Weekends

    2 weeks ago

    Santa Monica, California, United States DaVita Full time

    Job Title: Counselor AdvocateJob Summary:We are seeking a skilled Counselor Advocate to join our team. The successful candidate will provide direct services to clients, including crisis intervention, safety planning, and resource referrals. The Counselor Advocate will also facilitate support groups and provide life skills support and...

  • Product Expert, Customer Advocate

    4 days ago

    Santa Cruz, California, United States Omni Analytics, Inc. Full time

    About the RoleWe are seeking a highly skilled Product Expert to provide exceptional technical support to our customers. As a Product Expert at Omni Analytics, Inc., you will leverage your knowledge of data analytics and the Omni product to help customers solve complex data problems, learn best practices, and navigate the platform.You will be the face and...

  • Senior Customer Success Manager

    2 weeks ago

    Santa Monica, California, United States Amazon Full time

    About the RoleAmazon Vendor Services is seeking a highly skilled Senior Customer Success Manager to join our team. As a key member of our organization, you will be responsible for working with Amazon's top vendor partners to drive growth and improve end-customer experience.Key ResponsibilitiesDevelop and execute strategic vendor priorities across marketing,...

  • Customer Success Specialist

    1 month ago

    Santa Clara, California, United States Apex Systems Full time

    Customer Success EngineerWe are seeking a highly skilled Customer Success Engineer to join our team at Apex Systems. As a key member of our team, you will play a critical role in driving customer success and reducing support cases through proactive engagement and education.Key Responsibilities:Manage a specific set of customers using assigned PAN-OS...

Customer Success Advocate

2 months ago

Santa Monica, California, United States Kixie Full time
Exciting Opportunity at Kixie

We are seeking enthusiastic individuals to fill a key role in our organization, a cutting-edge tech startup. If you have a passion for customer success and want to work in a dynamic office environment, this could be the perfect fit for you.

Key Responsibilities:
  • Build strong, long-lasting relationships with our valued clients
  • Collaborate with various teams to ensure exceptional customer satisfaction
  • Promote product adoption and expansion through tailored strategies and initiatives
  • Provide top-notch customer support and service
  • Assist in creating resources for client education and training
  • Address customer inquiries and issues promptly and effectively
  • Conduct training sessions to help clients achieve their business objectives and goals
Requirements:
  • Demonstrated dedication to your work and a strong work ethic
  • Exceptional patience and problem-solving skills
  • Proficient with technology and customer management tools
  • Strong communication skills across various channels and mediums
  • Ability to learn quickly and adapt to new challenges and opportunities
  • Passionate about delivering outstanding customer experiences and exceeding client expectations
Benefits:
  • Competitive salary and benefits package
  • Access to premium coffee and a dynamic, supportive work environment
  • Opportunity to develop valuable skills in the tech industry and grow with our organization