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Senior Manager, Client Development and Experience

2 months ago


Los Angeles, California, United States Richemont Full time
Job Summary

We are seeking a seasoned professional to lead our Client Development efforts in the West region. As a Senior Manager, you will be responsible for driving business growth through strategic client relationships and delivering exceptional client experiences.

Key Responsibilities
  • Develop and execute a comprehensive client development strategy to drive business growth and revenue expansion.
  • Build and maintain strong relationships with key clients and stakeholders to understand their needs and preferences.
  • Collaborate with cross-functional teams to develop and implement client-centric solutions and programs.
  • Monitor and analyze client data to identify trends and opportunities for growth.
  • Develop and implement action plans to address client needs and preferences.
  • Provide coaching and guidance to sales teams to ensure they are equipped to deliver exceptional client experiences.
  • Stay up-to-date with industry trends and best practices to ensure our client development strategies are aligned with market needs.
Requirements
  • Proven track record of success in client development and business growth.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects.
  • Strong business acumen and understanding of the luxury goods industry.
What We Offer

We offer a comprehensive benefits program to support employees and their loved ones, including medical, dental, and vision programs, health savings and flexible spending accounts, income protection solutions, and a 401(k) with employer match.

We also offer paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.