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Senior Client Experience Manager
1 month ago
Vaco is seeking a highly skilled Senior Client Experience Manager to join our team. As a key member of our client success team, you will be responsible for providing exceptional support to our clients, enhancing their experience, and driving business growth.
Key Responsibilities:
- Coordinate client engagement and client experience initiatives
- Supervise and train internal staff on client engagement and client experience best practices
- Build and maintain online reputation through effective marketing strategies
- Develop and implement client-facing marketing materials
Requirements:
- 5+ years of experience in client experience management
- Proven track record of supervising and training teams
- Experience working in the healthcare or non-profit industry is highly preferred
- Bachelor's degree preferred
Vaco Values:
- Commitment to diversity and inclusion
- Equal opportunity employer
- Support for employees with disabilities
Pay Transparency Notice:
Vaco believes in fair compensation and transparency. The salary range for this role is between $70,000 and $81,000, depending on location and experience.