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Senior Client Experience Manager

1 month ago


Los Angeles, California, United States Vaco Full time
Job Title: Senior Client Experience Manager

Vaco is seeking a highly skilled Senior Client Experience Manager to join our team. As a key member of our client success team, you will be responsible for providing exceptional support to our clients, enhancing their experience, and driving business growth.

Key Responsibilities:

  • Coordinate client engagement and client experience initiatives
  • Supervise and train internal staff on client engagement and client experience best practices
  • Build and maintain online reputation through effective marketing strategies
  • Develop and implement client-facing marketing materials

Requirements:

  • 5+ years of experience in client experience management
  • Proven track record of supervising and training teams
  • Experience working in the healthcare or non-profit industry is highly preferred
  • Bachelor's degree preferred

Vaco Values:

  • Commitment to diversity and inclusion
  • Equal opportunity employer
  • Support for employees with disabilities

Pay Transparency Notice:

Vaco believes in fair compensation and transparency. The salary range for this role is between $70,000 and $81,000, depending on location and experience.