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Team Associate
2 months ago
About the Role:
The Team Associate is a key member of the Dave's Hot Chicken - NYC team, responsible for delivering exceptional customer service and ensuring a seamless dining experience for our guests. As a Team Associate, you will be the face of our brand, interacting with customers, taking orders, and serving food and beverages with a consistently positive and helpful attitude.
Key Responsibilities:
- Customer Service: Greet guests, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions and resolving any issues that may arise.
- Food Preparation: Work together with other Team Members to prepare items on the menu while following cooking instructions, safety procedures, and sanitary requirements.
- Restaurant Cleanliness: Ensure Restaurant cleanliness daily by clearing tables, sweeping, and mopping floors, washing/sanitizing/disinfecting kitchen utensils and high-touch-point areas, and servicing restrooms.
- Teamwork: Communicate effectively with Team Members and Management to resolve any interpersonal issues as needed and work collaboratively to achieve team goals.
- Adaptability: Demonstrate flexibility to work nights, weekends, holidays, opening, and closing shifts, and be able to adapt to changing situations and priorities.
Requirements:
- Education: Current student or high school diploma/GED preferred.
- Age: Must be at least 16 years old.
- Availability: Flexibility to work a variety of shifts, including nights, weekends, and holidays.
- Physical Demands: Ability to stand for long periods of time, work in a fast-paced environment, and lift up to 50 pounds comfortably.
- Communication Skills: Excellent communication skills, with the ability to effectively interact with guests, Team Members, and Management.