Team Lead

6 days ago


Brooklyn, New York, United States Bass Pro Inc Full time
Job Summary

We are seeking a highly motivated and experienced Team Lead to join our team at Bass Pro Inc. As a Team Lead, you will be responsible for providing daily direction to our sales associates, ensuring a positive and productive shopping experience for our customers, and driving sales growth in our department.

Key Responsibilities
  • Provide daily direction to sales associates and ensure they are meeting sales and customer service goals
  • Support the Group Sales Manager in achieving departmental sales, gross margin, and payroll goals
  • Prepare and execute merchandising directives, including maintaining plan-o-grams and ensuring a high level of product knowledge
  • Assist with interviewing, training, and coaching sales associates to promote positive customer relations and a productive team-oriented work environment
  • Resolve customer and associate opportunities with the Group Sales Manager and HR Manager
  • Maintain a high level of personal customer service and achieve better than company average customer service results
Requirements
  • 2-4 years of experience in retail sales, with supervisory experience a plus
  • High school diploma or equivalent required
  • Ability to calculate figures and amounts, read and analyze reports, and effectively present information to groups
  • Proficiency with PC-based word processing, spreadsheets, and electronic point of sale and inventory management systems
  • Demonstrated strong interpersonal skills and ability to establish and maintain effective working relationships

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