Sales Development Representative

22 hours ago


Watertown, Massachusetts, United States Wurth Elektronik Watertown Full time
Job Overview

We are seeking a highly motivated and results-driven Inside Sales Representative to join our team at Wurth Elektronik Watertown. As a key member of our sales team, you will be responsible for driving sales growth, building strong relationships with customers, and delivering exceptional customer service.

Key Responsibilities
  • Partner with the outside sales force to increase sales by responding to customer inquiries and recommending alternate products based on availability and specifications.
  • Generate quotations and oversee and manage customer orders, forecast, contracts, and expedites.
  • Proactively contact customers following sales to ensure ongoing customer satisfaction and inform customers on all products with the goal to increase market share through cross-selling, up-selling, and add-on sales.
  • Request regular forecasts from customers and communicate customer requirements to the Supply Chain Department as well as any unexpected increases or decreases in demand for products.
  • Use company software programs to record all customer management activities and plan follow-up actions for the territory.
  • Understand the basic applications, capabilities, and competitive advantages of our products.
  • Maintain regular contact with established customer base with an emphasis on developing long-term relationships.
  • Coordinate outside sales, management, engineering, quality, and operations personnel, in customer interface situations as required.
  • Provide guidance and instruction for newly hired sales personnel.
What We Offer

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and flexible spending accounts. Our team is dedicated to supporting your growth and development, and we offer opportunities for professional advancement.



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