Patient Registration Specialist
6 days ago
We are seeking a highly organized and detail-oriented Patient Registration Specialist to join our team at LHH Recruitment Solutions. As a Patient Registration Specialist, you will play a critical role in ensuring the smooth registration process for patients, while providing exceptional customer service and maintaining confidentiality of sensitive patient information.
Key Responsibilities- Verify Patient Information: Confirm demographic, financial, and clinical information with patients to ensure accuracy and completeness.
- Provide Excellent Customer Service: Maintain professionalism while greeting patients and providing great customer service, ensuring a positive experience for all patients.
- Copay Collection and Patient Flow: Facilitate copay collection conversations with patients and facilitate patient flow from point of entry to the destination, ensuring a seamless experience.
- Previous Experience: Some office, food service, or retail experience required, with a proven track record of providing excellent customer service.
- Effective Communication: Ability to communicate effectively with patients, colleagues, and management, ensuring clear understanding and resolution of issues.
- Customer Service Focus: Ability to go above and beyond with your customer service, ensuring patient satisfaction and loyalty.
This is a contract-to-hire and full-time (40 hrs/wk) position, with a rotating schedule (Overnight after daytime training). The ideal candidate will be able to work independently and as part of a team, with a strong focus on customer service and attention to detail.
BenefitsBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs.
Equal Opportunity EmployerLHH Recruitment Solutions is an Equal Opportunity Employer/Veterans/Disabled. We consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements.
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